Panera Bread

4.2
1407 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lutz is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
23388 State Road 54, Lutz, FL
33549, United States

Hours

Reviews

4.2
1,407 reviews
5 stars
826
4 stars
296
3 stars
113
2 stars
67
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude or inattentive staff, with some customers feeling ignored or treated poorly during their visits.

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, food quality issues, and high prices.

Staff Recognition

Several customers praised specific staff members for their exceptional service, particularly highlighting employees like Julie and Justin.

Cleanliness Concerns

Reviews indicated that the cleanliness of the restaurant, especially the restrooms, was often below expectations.

Long Wait Times

Customers frequently reported long wait times for both in-store and drive-thru orders, leading to frustration.
  • R1
    rc 124
    2 days ago
    2.0
    I just when there order 3 meals and I was missing stuff in all of them . I know I should have checked my bag because the people in the back were bullshiting instead of paying attention. The food is expensive as it is and there not even doing it right and they can say it was busy with only 6 customers in the place .
  • LF
    Lissette Ferrer
    4 days ago
    1.0
    It’s crazy how the manager is on the kitchen giving orders with a carpet on his hand but don’t do anything just give orders while the front is unattended with no one in it and u have to ask if there’s anyone available and the person look lost they need to be on alert and make sure people are being serve the right way .
  • NM
    Nereida m
    5 days ago
    5.0
    I have to give a huge shout-out to the Panera Bread near me because Charles, Julie, and Karen are absolutely AMAZING! They’re always so friendly, welcoming every customer with genuine smiles and engaging in real conversations that brighten your day. They crack jokes, create a fun atmosphere, and make every visit feel personal. Charles, the manager, truly sets the tone. When he’s there, the store is spotless and the whole team runs like a well-oiled machine. As Sip Club members who visit many Paneras across Florida, I can honestly say there has never been a Panera quite like my Panera. In a time when good service and great food can be hard to come by, this crew delivers it every single day. They’ve set the bar high, and they deserve all the praise! Thank you guys from Chad and Nereida Mitchell
  • MH
    Maria Alejandra Hernandez
    Nov 7, 2025
    1.0
    I have never experienced this at a Panera before , waited 35 min for my order because they did not have clean plates to give me.
  • NS
    Nakita Savage
    Oct 23, 2025
    2.0
    For a half sandwich and small cup of soup worth $14, I wish they would not be so stingy with the ingredients in my sandwich. Also the manager is not a man of his word. One morning I picked up food from them, when I got home I realized they gave me the wrong breakfast sandwich. I called the store and a man claiming he’s the manager said they will sent me a gift card… that was over 2 months ago.. it never came. He asked for my address for what and everything lol… Chicken salad chick… Jersey mikes.. many other better options for a sandwhich that actually put enough ingredients in your sandwhich and won’t mess up the order and not fix it

Frequently Asked Questions About Panera Bread

Does Panera Bread Lutz accept reservations?

No, Panera Bread Lutz does not accept reservations.

What are the opening hours of Panera Bread Lutz?

Panera Bread Lutz is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.