Panera Bread

4.2
1414 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lutz is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
23388 State Road 54, Lutz, FL
33549, United States

Hours

Reviews

4.2
1,414 reviews
5 stars
828
4 stars
297
3 stars
113
2 stars
68
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were also reports of rude behavior and unprofessional service from some employees.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others reported issues such as incorrect orders, stale ingredients, and high prices.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restrooms and dining areas, which detracted from the overall experience.

Order Accuracy

A significant number of customers expressed frustration with incorrect orders and the need to return to the restaurant to resolve issues.

Management Response

Positive feedback highlighted the proactive management, particularly from Charles and Justin, who addressed customer complaints effectively.
  • MP
    Malibu Pass
    Dec 29, 2025
    2.0
    we go here regularly for team lunch and breakfast sometimes. friendly team and main location. quick services .tables were regularly cleaned and well maintained inside patio dining is a concern. since there is a gas station next to it, always some pan handling issues and individuals loitering for long hours smoking and approaching us repeated for money and getting aggressive. does not feel safe and a comfortable dining at those times.
  • CH
    Chelsea Higgins
    Dec 27, 2025
    4.0
    Charles pulled through when we had to wait a bit of time for our food. Super thankful for Management jumping in when they knew I was having a longer wait. We will return simply due to customer service when presented with a complaint.
  • OG
    Olivia Gulick
    Dec 15, 2025
    1.0
    Ordered bacon Mac and cheese, it was just okay, barely any bacon, my bagel was burnt, asked for another (never got it), employees look absolutely miserable, no smile or any happiness. Hot chocolate was basic :( very sad, very expensive. Use your money elsewhere. Won’t be back :(
  • XM
    Xiomara Medin
    Dec 12, 2025
    4.0
    Soup was supposed to be hot but it was Luke warm to illustrate it better it was like reheating a left over from fridge to microwave for one minute without providing the time to make it first at room temp then add time for the needed temp. Maybe a minute and half or 2 minutes depending on our like.
  • BB
    Brook Burns
    Dec 1, 2025
    1.0
    Went through the drive-thru I ordered calf Godless Cobb chicken which I didn't order but I got that I ordered a Asian Symphony tickets out which I did not get I got something else very disappointed nothing was correct except the chips I want a green tea but that came with one of the salads but they charged me for green tea they should have just said you get a green tea with that salad not good service or not the food was not very the worst I've ever gotten there, the quality was not good it was not what I ordered very disappointed cost me $28 for a green tea and two salads that I did not order of course I didn't look out till I got home you want I'll come by and talk to manager, matter of fact I will be by one day this week my name is Brooke. Used to be my favorite the quality is going way down every time I go I'm disappointed and say I won't go but I keep giving you another try I'm over it.

Frequently Asked Questions About Panera Bread

Does Panera Bread Lutz accept reservations?

No, Panera Bread Lutz does not accept reservations.

What are the opening hours of Panera Bread Lutz?

Panera Bread Lutz is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.