CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lutz is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers praised the friendly and helpful staff, there were also reports of rude behavior and unprofessional service from some employees.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others reported issues such as incorrect orders, stale ingredients, and high prices.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the restrooms and dining areas, which detracted from the overall experience.
Order Accuracy
A significant number of customers expressed frustration with incorrect orders and the need to return to the restaurant to resolve issues.
Management Response
Positive feedback highlighted the proactive management, particularly from Charles and Justin, who addressed customer complaints effectively.
MP
Malibu Pass
Dec 29, 2025
2.0
we go here regularly for team lunch and breakfast sometimes.
friendly team and main location. quick services .tables were regularly cleaned and well maintained inside
patio dining is a concern. since there is a gas station next to it, always some pan handling issues and individuals loitering for long hours smoking and approaching us repeated for money and getting aggressive. does not feel safe and a comfortable dining at those times.
CH
Chelsea Higgins
Dec 27, 2025
4.0
Charles pulled through when we had to wait a bit of time for our food.
Super thankful for Management jumping in when they knew I was having a longer wait.
We will return simply due to customer service when presented with a complaint.
OG
Olivia Gulick
Dec 15, 2025
1.0
Ordered bacon Mac and cheese, it was just okay, barely any bacon, my bagel was burnt, asked for another (never got it), employees look absolutely miserable, no smile or any happiness. Hot chocolate was basic :( very sad, very expensive. Use your money elsewhere. Won’t be back :(
XM
Xiomara Medin
Dec 12, 2025
4.0
Soup was supposed to be hot but it was Luke warm to illustrate it better it was like reheating a left over from fridge to microwave for one minute without providing the time to make it first at room temp then add time for the needed temp. Maybe a minute and half or 2 minutes depending on our like.
BB
Brook Burns
Dec 1, 2025
1.0
Went through the drive-thru I ordered calf Godless Cobb chicken which I didn't order but I got that I ordered a Asian Symphony tickets out which I did not get I got something else very disappointed nothing was correct except the chips I want a green tea but that came with one of the salads but they charged me for green tea they should have just said you get a green tea with that salad not good service or not the food was not very the worst I've ever gotten there, the quality was not good it was not what I ordered very disappointed cost me $28 for a green tea and two salads that I did not order of course I didn't look out till I got home you want I'll come by and talk to manager, matter of fact I will be by one day this week my name is Brooke. Used to be my favorite the quality is going way down every time I go I'm disappointed and say I won't go but I keep giving you another try I'm over it.
No, Panera Bread Lutz does not accept reservations.
What are the opening hours of Panera Bread Lutz?
Panera Bread Lutz is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Can I order delivery from Panera Bread Lutz?
Yes, Panera Bread Lutz offers delivery services from 6:00 AM to 10:00 PM most days and from 7:00 AM to 10:00 PM on Sundays.
What types of meals are served at Panera Bread Lutz?
Panera Bread Lutz serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Lutz have a drive-thru service?
Yes, Panera Bread Lutz has a drive-thru service available for customer convenience.
What payment options are accepted at Panera Bread Lutz?
Panera Bread Lutz accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
Can customers order online or use Rapid Pick-Up at Panera Bread Lutz?
Yes, customers can order online using Rapid Pick-Up for quick service at Panera Bread Lutz.
Are there nearby fitness centers near Panera Bread Lutz for customers interested in health?
Yes, Energia Fitness Studio, a yoga studio and gym offering boot camp classes, is located nearby, making it easy to combine a workout with a nutritious meal from Panera Bread.
Where can I find a pharmacy near Panera Bread Lutz?
Green Care Pharmacy is nearby, offering pharmacy and medical supply services, convenient for customers who may want to stop by before or after dining at Panera Bread.
Are there educational services near Panera Bread Lutz for families?
Mathnasium, a tutoring center and educational service provider, is located close to Panera Bread, which can be convenient for families visiting both places.