McDonald's

3.4
1653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
106 Crystal Grove Blvd, Lutz, FL
33549, United States

Hours

Reviews

3.4
1,653 reviews
5 stars
613
4 stars
288
3 stars
266
2 stars
153
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Operational Issues

Frequent mentions of the location being closed during advertised hours and poor management of staff and processes.
  • HW
    Hannah Wagner
    Nov 8, 2025
    5.0
    Ordered online but forgot to make my cheeseburger plain and at the window they allowed me to make it plain and they were very kind about.
  • MC
    Marcy Cozbey
    Oct 31, 2025
    1.0
    Don't go here if you wanna get Monopoly pieces... they rip you off on them. I ordered 5 Monopoly piece items & only 1 of them had the sticker on it
  • AN
    ALLON NAVARRO
    Oct 17, 2025
    1.0
    Sorry I don't like McDonald's but the kids do. I'm working on them.
  • BC
    Brad Cortez
    Oct 16, 2025
    5.0
    Night time drive thru cashier was amazing! Knew everything about the menu and was awesome! Give her a pay raise!
  • RG
    Rebecca Gill
    Oct 9, 2025
    1.0
    Was horrible. My cousin didnt get half of what she ordered and then when she asked to have it remade since it was wrong.. they told her she would have to go inside to pay, since they cannot take payments at the second window. Which is bs since ive seen them do it plenty of times. This place gets worse and worse. I know neither of us will be going back!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 106 Crystal Grove Blvd, Lutz, FL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. On Thursday through Saturday, the drive-thru operates 24 hours.