Dunkin'

3.4
501 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lutz, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17514 US Highway 41, Lutz, FL
33549, United States

Hours

Reviews

3.4
501 reviews
5 stars
212
4 stars
76
3 stars
42
2 stars
29
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Product Availability

Many reviews mentioned that items were often out of stock, including donuts and breakfast items.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and bathrooms.

Staff Friendliness

While some staff were praised for being friendly, others were criticized for their attitudes and lack of professionalism.

Order Accuracy

A significant number of reviews highlighted consistent problems with order accuracy, leading to customer frustration.
  • KR
    Kayla Reed
    Nov 15, 2025
    5.0
    Great
  • PM
    Perry Mason
    Nov 12, 2025
    2.0
    I am a well-known regular.I always come in to Dunkin' Donuts.On forty one every day today was my worst experience. It normally helps me very nice.Was rudely interrupted by another co.Worker for some reason I don't know watching over her every move. The lady was overbearing into much.The woman who normally helps me is always great.Great customer service always smiling. I don't know why this lady felt like she needed to interfere.I didn't want my receipt.I told the lady that always waits on me.I don't want the receipt and the lady insisted on trying to give me my receipt.After I say you can throw away
  • SR
    Scott Davis - Realtor
    Nov 12, 2025
    5.0
    Great service! Clean dining room! Quick service!
  • JM
    Jamiel Maze
    Nov 11, 2025
    2.0
    I went today and they didn’t have the type of donut I wanted. I opted for an old fashioned and I’ll give it to them…this hard, dry donut felt like it was made in the 1930s.
  • MP
    Matthew Patterson
    Nov 4, 2025
    1.0
    Every time I go here *EVERY TIME* they either don't have anything or they 100% get my order wrong. Even when what the sticker on the cup says is right, the coffee is wrong. Well, I've poured out my last coffee abomination. Next time I think about going here, I'll just throw $6 out the window.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lutz, FL?

Dunkin' in Lutz, FL is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Lutz offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery and curbside pickup services, allowing you to enjoy your favorites conveniently.