Dunkin'

3.6
1099 reviews
Decked Out Lattes
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Business Details

22722 State Road 54, Lutz, FL
33549, United States
(813) 909-8434
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lutz, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
22722 State Road 54, Lutz, FL
33549, United States

Hours

Reviews

3.6
1,099 reviews
5 stars
513
4 stars
188
3 stars
99
2 stars
58
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unprofessional.

Food Quality

Customers frequently reported receiving stale or cold food items, indicating a lack of freshness and quality control.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.

Inconsistency

Customers noted a lack of consistency in product quality and service, with experiences varying widely from visit to visit.
  • HS
    Heather Spencer
    3 days ago
    5.0
    Love this Dunkin BUT I’m hoping an employee reads this because your cookie crumble topping tastes like bacon grease. Again love yall but hoping you can figure this out and solve it quickly so I can continue ordering cookie butter cold brews for the rest of the holiday season. <3
  • LB
    Leyla Brittany
    Nov 13, 2025
    1.0
    This Dunkin donuts is literally the worst. I just moved into the area and I’ve been going regularly they’ve made my coffee carelessly so many times. My husband gets my coffee while we both work from home. This particular day I got a latte and asked for no whip cream and received a cup of coffee that tasted nothing but sugar and filled half way. Clearly because they didn’t listen to no whip cream. This past weekend I brought a coffee back that they gave me that tasted no like coffee milk. Another thing that happened is I got a box of muffins and when I went to pick it up they stuffed all the muffins in small donut bag. I asked the girl in the drive through for a box and she told me she didn’t know what I was talking about and she’s not sure if she has any. I asked her you’re not sure??? Like what! And my husband just motioned me to let it go. I really hate receiving coffee especially out of anything wrong. This place is terrible.
  • AD
    Arleen D
    Oct 30, 2025
    3.0
    Donuts are not fresh.
  • MM
    marlon mitchell
    Oct 29, 2025
    1.0
    I love Dunkin donuts but they never have blueberry, glazed and old fashioned I just stopped going. There customer service has an I don't care attitude. Please start making donuts again especially the ones I mentioned.
  • MM
    Mirenna Morgan
    Oct 23, 2025
    1.0
    Slowest Dunkin I have ever been to and the drive thru is a minimum of 15 mins. They are so rude and disrespectful towards customers. This Dunkin does not value customers at all ! I placed a mobile order it took 20 mins.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lutz, FL?

Dunkin' in Lutz, FL is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.