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Dunkin'

3.6
(634 reviews)

Business Details

(813) 953-1851
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lutz, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19130 North Dale Mabry Hwy, Lutz, FL
33548, United States

Hours

Reviews

3.6
634 reviews
5 stars
311
4 stars
91
3 stars
61
2 stars
36
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor order handling.

Food and Drink Quality

Many reviews highlighted issues with food and drink quality, including incorrect orders, stale items, and unsatisfactory taste.

Cleanliness

Several customers noted cleanliness issues in the dining area and drive-thru, indicating a need for better maintenance.

Speed of Service

The drive-thru service was frequently praised for its speed, although some customers experienced delays during busy times.

Management Issues

Multiple reviews pointed out management shortcomings, including staffing problems and lack of organization, impacting overall customer experience.
  • KO
    Kelly Otis
    1 day ago
    3.0
    I go here often for convenience for quick coffee on my way to work and sometimes its great and sometimes so so. But lately, I dont know whats with the staff but not friendly and just rude. From someone who works with the public, tips and business become much better with a happy or even pretend happy/ greatful attitude. Just some advice.
  • DS
    Denise S
    Feb 12, 2026
    3.0
    Staff is very nice, but I think the problem might be my luck. I asked for Valentine Day donuts with no fillings because this is for my classroom and I teach children with behaviors and if I get a few donuts with the filling my kids will fight over it. Instead of getting all Valentine Day donuts like I asked, out of a dozen I got three heart-shaped donuts that are filled, four donuts with Valentine's Day sprinkles on it which is perfect, a curler nobody is going to eat, a maple donut nobody is going to eat, a classic chocolate frosted and a glazed that has nothing to do with Valentine's Day. I know this might seem like I am being a nitpicky but I have 10 students with behavior problems who are trying to learn to be happy with what they get, and since they haven't learned how to control their emotions very well I feel like I can't give these out because they will destroy my room.
  • CC
    Caroline Curry
    Feb 1, 2026
    5.0
    Staff and manager were very nice and accommodating.
  • TT
    Tymil27
    Jan 27, 2026
    3.0
    I was craving hot chocolate because I’m not a coffee drinker, paid a premium and got chocolate hotdog-water. Not sure if it’s this location or the mixture itself but I couldn’t drink more than a couple sips
  • SM
    sommer mattson
    Jan 22, 2026
    1.0
    Everytime I come here they ask if I have a card with tap to pay i dont understand why they dont take chip

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lutz, FL?

Dunkin' in Lutz, FL is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Lutz offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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