Dunkin'

3.6
623 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lutz, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19130 North Dale Mabry Hwy, Lutz, FL
33548, United States

Hours

Reviews

3.6
623 reviews
5 stars
307
4 stars
89
3 stars
58
2 stars
37
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly staff, others report rudeness and poor order accuracy.

Food Quality

Food quality is inconsistent, with reports of burnt or poorly prepared items, and frequent shortages of popular menu items.

Cleanliness

Cleanliness is a recurring issue, with multiple reviews noting dirty tables and floors.

Staffing Issues

Many customers express concerns about understaffing, leading to slow service and unorganized operations.

Customer Experience

Overall customer experience varies widely, with some praising the atmosphere and service, while others report negative interactions and management failures.
  • CO
    charles olson
    Oct 29, 2025
    5.0
    Very good service
  • RS
    Robert Smith
    Oct 28, 2025
    2.0
    This used to be the go to Dunkin. But lately, the quality of food and drinks have been terrible. Three straight orders where the coffee didn’t have the requested sugar and it was clearly old and burnt. I don’t know what happened here, but, I hope they fix it soon. Also, they haven’t been using the safety bags or stickers for their door dash deliveries. This will definitely get me to stop order from here.
  • RF
    Rosa Ferra
    Oct 26, 2025
    1.0
    Came in and 5 workers present, all standing around. Not one hello , how can we help you ect. .. after a while I called over the counter and they were mostly ce tired where you could not see them or speak with them. They looked at each other in confusion. And asked me to dta d aside while they tool other people's orders. And continued to let me stand there , for an extended amount t of time. I would absolutely like someone I. Charge to reach out to me. This is exceptable!
  • CW
    Cherry Wells
    Oct 21, 2025
    1.0
    Had a dairy allergy!! Asked for almond milk mislabeled the cup! I would like an email to give a formal complaint to the owners
  • IR
    Ivette Rivera
    Oct 13, 2025
    5.0
    Excellent my favorite is the avocado toast definitely what the smaller bacon bits

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lutz, FL?

Dunkin' in Lutz, FL is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Lutz offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.