Dunkin'

3.6
629 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lutz, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19130 North Dale Mabry Hwy, Lutz, FL
33548, United States

Hours

Reviews

3.6
629 reviews
5 stars
310
4 stars
90
3 stars
58
2 stars
37
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including inedible items and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Staffing Problems

Customers noted that the location is often understaffed, leading to slow service and mistakes.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and floors.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • RH
    Rebecca Hatz
    4 days ago
    4.0
    Use the drive-thru often on the way to work. They are SO quick!! I love that I dont waste much time on my commute picking up coffee. Food and drink quality are ok. Affordable menu
  • DK
    Dee K
    Dec 26, 2025
    1.0
    The food was not edible.
  • RR
    Rachael Rosko
    Dec 15, 2025
    5.0
    The fastest drive thru for my morning commute!!
  • SC
    Savanna Chavez
    Dec 13, 2025
    1.0
    Absolute worst Dunkin I’ve ever been to.. I went a couple weeks ago and the coffee was terrible I assumed it was a one off so I gave them another try (they are the closest to my sons swim school) however today was even more horrible. The first coffee I got was so nasty I almost threw up, I then turned around and went back and kindly asked them to remake it (I had already drove off and had to come back) they remade it and it was no different in fact they actually gave me less coffee in my SMALL coffee cup.. idk if they were being petty or they just didn’t care but it was horrible. The LOADED HASH-BROWNS had no cheese in them & they provided no silverware or napkins for anything provided. I don’t normally do this for fast food places as you genuinely pay for what you get, but this is unacceptable and something needs to be done. This isn’t a “one off” it’s every time.
  • RS
    Robert Smith
    Oct 28, 2025
    2.0
    This used to be the go to Dunkin. But lately, the quality of food and drinks have been terrible. Three straight orders where the coffee didn’t have the requested sugar and it was clearly old and burnt. I don’t know what happened here, but, I hope they fix it soon. Also, they haven’t been using the safety bags or stickers for their door dash deliveries. This will definitely get me to stop order from here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lutz, FL?

Dunkin' in Lutz, FL is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Lutz offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.