Dairy Queen Grill & Chill

4.1
1013 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
23671 State Rd 54, Lutz, FL
33559-7306, United States

Hours

Reviews

4.1
1,013 reviews
5 stars
551
4 stars
227
3 stars
105
2 stars
51
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting exceptional service from specific employees.

Food Quality

While ice cream and some food items received positive remarks, there were complaints about food being cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and floors, impacting the overall dining experience.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and slow service, with some reporting being turned away before closing time.

Value for Money

Some customers noted rising prices and questioned the value of certain menu items, while others appreciated the affordability of meals.
  • AW
    Anthony Wabindato
    Nov 10, 2025
    5.0
    The food wasnt fantastic but the price was and the atmosphere was good for fast food and the service was great. Maybe a burger would have been better than the chicken tenders.
  • RA
    Rick Aponte
    Nov 3, 2025
    1.0
    The ice cream was not ice cream. It was horrible as if you were eating air. It had no substance to it.
  • DR
    Diana Rivera
    Oct 12, 2025
    5.0
    Service and staff are great 👍
  • VK
    Vickie Kazanski
    Oct 2, 2025
    4.0
    It's ice cream. What could go wrong?
  • BG
    Brian Gilliam
    Sep 2, 2025
    4.0
    Great ice cream, friendly service. Location can be challenging depending on which direction you are traveling on 54, getting out the same.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lutz, FL?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 11:00 PM.

Is Dairy Queen Grill & Chill accessible for families with children?

Yes, the location is family-friendly and offers booster seats, high chairs, and is welcoming to children.