Many customers praised the friendly and attentive staff, highlighting exceptional service from specific employees.
Food Quality
While ice cream and some food items received positive remarks, there were complaints about food being cold or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and floors, impacting the overall dining experience.
Operational Issues
Customers expressed frustration over inconsistent hours of operation and slow service, with some reporting being turned away before closing time.
Value for Money
Some customers noted rising prices and questioned the value of certain menu items, while others appreciated the affordability of meals.
AW
Anthony Wabindato
Nov 10, 2025
5.0
The food wasnt fantastic but the price was and the atmosphere was good for fast food and the service was great. Maybe a burger would have been better than the chicken tenders.
RA
Rick Aponte
Nov 3, 2025
1.0
The ice cream was not ice cream. It was horrible as if you were eating air. It had no substance to it.
DR
Diana Rivera
Oct 12, 2025
5.0
Service and staff are great 👍
VK
Vickie Kazanski
Oct 2, 2025
4.0
It's ice cream. What could go wrong?
BG
Brian Gilliam
Sep 2, 2025
4.0
Great ice cream, friendly service.
Location can be challenging depending on which direction you are traveling on 54, getting out the same.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lutz, FL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly and offers booster seats, high chairs, and is welcoming to children.
Does Dairy Queen Grill & Chill in Lutz have drive-thru and outdoor seating options?
Yes, the restaurant features a drive-thru service as well as outdoor seating for customers.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restroom facilities are available on-site for customers.
Does Dairy Queen Grill & Chill provide free Wi-Fi to its guests?
Yes, the location offers free Wi-Fi for customers.
What are some signature menu items served at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44064/.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Tropical Smoothie Cafe for healthy refreshments, The Hungry Greek for quick Greek cuisine, or enjoy shopping at the AT&T Store.
Is there a bank close to Dairy Queen Grill & Chill for convenient transactions?
Yes, the First National Bank of Pasco is nearby, which can be convenient if you need banking services before or after your visit.
What options are available nearby for dental or medical services?
Nearby you can find Dental Associates of Florida - Lutz, Optum - Lutz, and Florida Medical Clinic, ideal if you need health-related services near Dairy Queen.