Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
1,018 reviews
5 stars
555
4 stars
227
3 stars
105
2 stars
52
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive staff, highlighting exceptional service from specific employees.
Food Quality
While some enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Operational Issues
Customers expressed frustration over inconsistent hours, long wait times, and order inaccuracies.
Ice Cream
The ice cream received mixed reviews, with some customers loving it while others reported issues with melted or poorly made desserts.
- DCDominic carmosinoJan 5, 20262.0Celebrating my granddaughter’s 3rd birthday, we asked for something to cut the cake with and was told they don’t have anything to cut cake. When asked what do we use, our hands? they said you have knives at home. Tell that to a 3 year old that’s waiting for cake. Why sell it if you can’t have it while you are eating. We had to use a spoon.
- JCJ CornellJan 4, 20265.0Food was fresh, hot, and fast. Customer service was great as well!
- VVVictoriaJan 1, 20265.0Daisha was so sweet and served me the best ice cream I’ve had in a long time!! Love it here!
- ARAlexander R.Dec 31, 20255.0Grew up going to Dairy Queen with mom. Like everything it’s changed, but they still sell the Blizzard. It’s always been a favorite.
- BKBlake KilcoyneDec 19, 20255.0Good food at great prices. It is clean and staff are nice
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lutz, FL?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly and offers booster seats, high chairs, and is welcoming to children.
Does Dairy Queen Grill & Chill in Lutz have drive-thru and outdoor seating options?
Yes, the restaurant features a drive-thru service as well as outdoor seating for customers.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restroom facilities are available on-site for customers.
Does Dairy Queen Grill & Chill provide free Wi-Fi to its guests?
Yes, the location offers free Wi-Fi for customers.
What are some signature menu items served at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44064/.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Tropical Smoothie Cafe for healthy refreshments, The Hungry Greek for quick Greek cuisine, or enjoy shopping at the AT&T Store.
Is there a bank close to Dairy Queen Grill & Chill for convenient transactions?
Yes, the First National Bank of Pasco is nearby, which can be convenient if you need banking services before or after your visit.
What options are available nearby for dental or medical services?
Nearby you can find Dental Associates of Florida - Lutz, Optum - Lutz, and Florida Medical Clinic, ideal if you need health-related services near Dairy Queen.