Chipotle Mexican Grill

3.5
1580 reviews
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About

Mexican Restaurant
Chipotle Wesley Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
25442 Sierra Center Blvd, Lutz, FL
33559, United States

Hours

Reviews

3.5
1,580 reviews
5 stars
697
4 stars
231
3 stars
144
2 stars
115
1 star
393

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Customers reported issues with food quality, including undercooked rice, burnt flavors, and even instances of food poisoning.

Cleanliness

The establishment was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food prep areas.

Portion Sizes

Many customers expressed dissatisfaction with inconsistent and small portion sizes, feeling that they did not receive value for their money.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • DP
    Dev Patel
    Jan 1, 2026
    2.0
    The food was goof until I found an uncooked grain of rice that cut my mouth. When I asked for fajitas, there was only a little bit left and he said thats all the had. It was literally less than half a portion of what I should be getting. I was still charged full price. Mind you, it was only 2pm, they shouldn't be running out of a protein by afternoon.
  • DH
    Darrell Harden
    Dec 30, 2025
    2.0
    It seems that every other time I come into Chipotle, whether it's the location I'm went to now or other locations, they are always out of the dressing. Why give a salad and then when you get to the end Find out they don't have any dressing makes no sense to me.
  • AN
    AJ Neltner
    Dec 27, 2025
    5.0
    This is the first chipotle I’ve found in several years that gives you pre-covid portions. Phenomenal work.
  • UB
    Umakanth Balguri
    Dec 20, 2025
    1.0
    The employees behave as if they have some attitude problem. Upset to see this behavior especially during the holiday season when everyone is thankful to each other
  • FS
    Frank Skiba
    Dec 19, 2025
    5.0
    Heard mixed reviews on the carne asada steak and was hesitant in trying it, but today decided to try it in a quesadilla and I think that was the best meal I’ve ever had at any chipotle. Want to give a shout out to Dylan who made it, not sure what he did, but it was so good may have dinner there tonight too. Also Bryce, the manager, and the whole staff are great, thank you for making this such an amazing restaurant.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Wesley Chapel serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Wesley Chapel?

The restaurant is open daily from 10:45 AM until 11:59 PM.