CAVA

4.3
177 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
2425 Sunlake Boulevard, Lutz, FL
33558, United States

Hours

Reviews

4.3
177 reviews
5 stars
132
4 stars
9
3 stars
11
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being fresh, flavorful, and delicious, with generous portion sizes.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about inconsistent service, with some employees described as rude or unhelpful.

Order Accuracy

Several customers reported issues with incorrect orders, particularly with mobile and pickup orders, leading to frustration.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean and well-maintained, contributing to a pleasant dining experience.

Staff Attitude

While some staff were commended for their positive attitude, others were criticized for appearing disinterested or unfriendly.
  • EA
    Enas Ali
    Jan 3, 2026
    1.0
    This is my first time writing a review and it’s because I felt it was needed. Everything was great such as the food and the team members except this one manager who had attitude and was yelling at everyone and seemed extremely angry. She was bringing the whole mood down and all the customers seemed confused as well. It was around 4pm. I hope she sees this review so she can change her attitude and stops disrespecting the coworkers.
  • SM
    Stetson McCollin
    Jan 3, 2026
    5.0
    I walked in and it was very friendly and they people was nice. Alex is amazing he took very good care of me. He was very friendly and the service was good. When i walked in he said hello.
  • JN
    Jazlyn Nevaeh
    Jan 2, 2026
    5.0
    This was my first time and I was helped by Hayden and Alex (with the cat on his badge) . They were super helpful and answered all of my questions. The food was amazing, would definitely come again!
  • DD
    donald duchess
    Dec 31, 2025
    1.0
    giving 1 star for atmosphere and heres why the manager who’s name is Steve, he must be the general manager or some sort of higher up, is not very kind to his employees. I overheard some talk and one person I saw leaving in tears this afternoon or so or if looked that way but anyhow I owned and operated my own roofing company for 40 years so I know a thing or 2 about effective communication & respect, and folks to tend to work more efficiently when they feel appreciated. My advice for that manager is to start 2026 with an improved attitude towards his workers, cause he depends on them just as much as they depend on him everything else was fine, food was good
  • GK
    Greg K.
    Dec 26, 2025
    3.0
    We like the food, unique drinks, and many staff are nice, but as others have pointed out, we did have a grumpy lady that was totally disinterested serve our food last time. However, the worst part is, the tables are always filthy and that honestly keeps us from going back. It seems they may be understaffed. I don’t often write critical reviews, but I hope management heeds this and works to turn it around.