At Wendy’s in Longwood, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Longwood, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold, burnt, or incorrect items, and expired ingredients.
Staffing Issues
Several customers noted that the location appears understaffed, leading to slow service and mistakes in orders.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers reporting unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food quality during certain visits.
HW
Hezekiah Wade
4 days ago
1.0
Okay I wasn't going to post this but this particular Wendy's can never ever get my order right. I usually order a single cheeseburger or the spicy chicken sandwich all I ask for is light mayo light lettuce extra tomato they screw it up everytime it either has every frigging thing on it or 1 dad gum tomato what's the point ordering online if you still get it wrong geez
CH
Christina Holland
Dec 24, 2025
1.0
This wendy sucks i was just there on Christmas eve at 5.40 pm 12 24 25 ur employees are rude couldn't make ice cream charged me for it n couldn't make it gave me a small drink to replace it thats not right they should of gave me my money back my burger I wanted pickles n they put onions on it n ur tea is always bad teast like its old get better employees ones that want to work all the ones tonight should be fired if I go n again n shes there im calling the better business chain and y don't ur employees wear name tags now
SL
Sheila Long
Dec 10, 2025
1.0
Day crew is great. Night is atrocious. Ben going there over a year & at night (7-9) every time is about 30 min wait, even if ordered online & every time order is screwed up. They usually get it right on the 3rd try (easy order, biggie bag) & app doesn't have or is hard to find to leave a complaint or request refund for food screwed up
SM
Sarah McCoy
Dec 8, 2025
2.0
I went through the drive through and made two separate orders. Everything was put in one bag and I was given no straws for my drinks. I had to ask for soda carrier. When I addressed this to the cashier in the window, he told me to have a good day.
JR
James Robertson
Nov 26, 2025
1.0
Just went in to explain to a lady manager, name not given about how we were charged 2 Sunday's ago for a spicy chicken sandwich and it wasn't in our order. I had shredded my receipt, so I had no proof, my bad I suppose, and after taking time from my lunch today, stopping in person to explain the situation, thr least they could do was comp the sandwich for customer service, but no she was not willing to help, I explained to her, this mistake you guys provided, wouldn't make it right, was a big waste of my time!
Do better next time!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's in Longwood, FL?
Wendy's in Longwood, FL is open from 6:30 AM to midnight Sunday through Wednesday and Saturday, and from 6:30 AM to 1:00 AM on Thursday and Friday.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, the Longwood Wendy's has a drive-thru open from 6:30 AM to midnight Sunday through Wednesday and Saturday, and until 1:00 AM on Thursday and Friday.
Can I order Wendy's delivery near me in Longwood?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address to see if Wendy's delivery service is available near you.
Is breakfast served at Wendy's in Longwood, FL?
Yes, Wendy's Longwood serves breakfast including combos, sandwiches, coffee, and sides, available through their app or order website.
What payment options are accepted at Wendy's Longwood?
Wendy's in Longwood accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's in Longwood for feedback or inquiries?
You can contact Wendy's Longwood directly at (407) 831-1125, or reach their Customer Care team via Live Chat or call 888-624-8140. Feedback can also be submitted through their customer satisfaction survey online.
Are there nearby coffee shops where I can grab a drink before visiting Wendy's?
Yes, Dunkin' is a nearby coffee shop close to Wendy's where you can grab coffee or donuts before or after your meal.
What local dining alternatives are close to Wendy's in Longwood?
Polonia Polish Restaurant and Cafe Perks are nearby dining options where you can enjoy different cuisines near Wendy's.
Where can I find nearby services for automotive needs near Wendy's in Longwood?
Nearby automotive services include Precision Window Tinting, Regal Detailing, and Automotive One, all offering various car maintenance and repair services close to Wendy's.
Does Wendy's in Longwood have a mobile app for ordering?
Yes, you can order through the Wendy's mobile app available on the Apple App Store, which also provides specials and deals.