Service Speed
Customers consistently reported long wait times for orders, often exceeding 20-30 minutes, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and overcooked items.
Customer Service
Numerous complaints were made about rude and unhelpful staff, particularly management, contributing to a negative dining experience.
Order Accuracy
Frequent mistakes in order fulfillment were noted, with customers receiving incorrect items or missing components.
Staffing Issues
Several reviews indicated that the location is often understaffed, impacting service speed and overall customer experience.