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McDonald's

3.4
(698 reviews)

Business Details

3835 Wekiva Springs Rd, Longwood, FL
32779, United States
(407) 865-7110
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3835 Wekiva Springs Rd, Longwood, FL
32779, United States

Hours

Reviews

3.4
698 reviews
5 stars
281
4 stars
106
3 stars
98
2 stars
58
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

There were numerous complaints about food being served cold, improperly cooked, or missing items, leading to significant dissatisfaction.

Staff Behavior

Feedback indicated inconsistent staff behavior, with some customers praising friendly service while others reported rudeness and poor hygiene among employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, contributing to customer frustration.
  • AR
    Antique Records
    Feb 25, 2026
    1.0
    for my family. We live a little far out, so I decided to drive there since this is the nearest location to us. We don’t use DoorDash or Uber Eats because by the time it arrives, the food is usually cold — that’s exactly what we try to avoid. That’s also why I always ask for my food to be cooked to order. I don’t mind waiting extra time if it means everything will be fresh and hot. I politely said, “Can I please get it cooked to order? I appreciate it.” I was told yes, of course. I waited 5–10 minutes, assuming everything was being made fresh. When I opened the bag, the fries and nuggets were cold. The only thing hot was the burger patty. That’s extremely disappointing, especially after specifically asking for fresh food and driving there to avoid getting cold food in the first place. If something can’t be made fresh, just be honest. Customers appreciate honesty more than being told what they want to hear. This experience makes it hard to want to return. I will be filling a complaint with a manager.
  • JW
    James Wilson
    Feb 24, 2026
    5.0
    Still a great place to get breakfast or lunch. This restaurant has a very good staff, fast service, clean facility and still pretty good food!
  • MM
    Maria Miller
    Feb 10, 2026
    1.0
    Staff had very poor hygiene. Filthy fingernails, no undergarments.. dirty uniforms, staff appearance was not compliant with health standards.
  • CM
    Calista M
    Feb 5, 2026
    1.0
    It’s actually insane how long we had to wait and there was barely anyone in the drive thru or main lobby. The guy running wasn’t rude necessarily but kept doing things to make it more inconvenient for us when we asked for simple things like sauce and to get a to go bag. I’ve worked at McDonald’s so I’m not trying to flame anyone but man was this a disappointment Chillis is cheaper and faster I recommend over this every time
  • JM
    Jeremy Miller
    Feb 5, 2026
    3.0
    They want you to eat your food dry! make sure you ask for your sauces at the second window, because if you ask when you order the food, you won’t have it in the bag.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 3835 Wekiva Springs Rd, Longwood, FL?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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