Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
There were numerous complaints about food being served cold, improperly cooked, or missing items, leading to significant dissatisfaction.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some customers praising friendly service while others reported rudeness and poor hygiene among employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, contributing to customer frustration.
AR
Antique Records
Feb 25, 2026
1.0
for my family. We live a little far out, so I decided to drive there since this is the nearest location to us. We don’t use DoorDash or Uber Eats because by the time it arrives, the food is usually cold — that’s exactly what we try to avoid.
That’s also why I always ask for my food to be cooked to order. I don’t mind waiting extra time if it means everything will be fresh and hot.
I politely said, “Can I please get it cooked to order? I appreciate it.” I was told yes, of course. I waited 5–10 minutes, assuming everything was being made fresh.
When I opened the bag, the fries and nuggets were cold. The only thing hot was the burger patty. That’s extremely disappointing, especially after specifically asking for fresh food and driving there to avoid getting cold food in the first place.
If something can’t be made fresh, just be honest. Customers appreciate honesty more than being told what they want to hear. This experience makes it hard to want to return. I will be filling a complaint with a manager.
JW
James Wilson
Feb 24, 2026
5.0
Still a great place to get breakfast or lunch. This restaurant has a very good staff, fast service, clean facility and still pretty good food!
MM
Maria Miller
Feb 10, 2026
1.0
Staff had very poor hygiene. Filthy fingernails, no undergarments.. dirty uniforms, staff appearance was not compliant with health standards.
CM
Calista M
Feb 5, 2026
1.0
It’s actually insane how long we had to wait and there was barely anyone in the drive thru or main lobby. The guy running wasn’t rude necessarily but kept doing things to make it more inconvenient for us when we asked for simple things like sauce and to get a to go bag. I’ve worked at McDonald’s so I’m not trying to flame anyone but man was this a disappointment Chillis is cheaper and faster I recommend over this every time
JM
Jeremy Miller
Feb 5, 2026
3.0
They want you to eat your food dry! make sure you ask for your sauces at the second window, because if you ask when you order the food, you won’t have it in the bag.
What are the general operating hours of McDonald's at 3835 Wekiva Springs Rd, Longwood, FL?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During what hours can I get delivery from this McDonald's?
Delivery service is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it extends to 11:30 PM.
What types of payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's for delivery or pickup?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
Is there a rewards program available at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
How can nearby places like Li's Garden or ZENSHI Handcrafted Sushi enhance my visit to this McDonald's?
After enjoying your meal at McDonald's, you can visit nearby restaurants such as Li's Garden for Chinese cuisine or ZENSHI Handcrafted Sushi for sushi, providing diverse dining options in the area.
Are there convenient shopping or service locations near McDonald's at 3835 Wekiva Springs Rd?
Yes, nearby places include Publix Super Market for grocery needs, Five Star Liquor and Wine for beverages, and Supercuts for haircuts and salon services.
What nearby fitness and wellness options exist around this McDonald's location?
Close by are Sweetwater Yoga & Fitness for yoga and gym activities, Duvall Dance Academy for dance classes, and Relax or Knot - Chair Massage Spot for massage therapy.
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