McDonald's

3.5
2049 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
290 N Hwy 17 And 92, Longwood, FL
32750, United States

Hours

Reviews

3.5
2,049 reviews
5 stars
832
4 stars
368
3 stars
277
2 stars
145
1 star
427

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

Several customers complained about cold, stale, or improperly prepared food, leading to dissatisfaction.

Management Issues

Numerous reviews pointed to poor management practices, including lack of staff training and inadequate customer service.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • AD
    Asha Doak
    Dec 23, 2025
    1.0
    I ordered 20pc nuggets and 2 medium fries with 3 honey mustards from 290 N Hwy 17 And 92, Longwood, FL 32750 .I noticed it allowed me to order more honey mustard through the condiment section as it allowed me to order at $0 so i added 6 more since my 5 yr old boy loves their honey mustard. I picked up the order and when I got home their was 0 Honey Mustard not even the 3 the meal came with let alone the additional 6. My wife drove back to Mcdonalds to get the honey mustard where the “Store Manager” said they put 4 in the bag and would only give 2 more. Remind you we are talking about Honey Mustard and 0 were in the bag to the point my 5 year old went to bed because he didnt want anything else. Eventually they gave my wife the Honey Mustard as this must come from their paycheck but no sorry or apology that we had to drive back to get any condiments. Also they gave me 8 instead of 9 that i purchased .
  • CR
    Chris R
    Dec 14, 2025
    1.0
    Eight times in a row I’ve gone here and gotten subpar food since the new ownership has taken over this last time. My food was even smashed to pieces in the wrapper this time (the had to remake the order because they got it wrong). Just go to the other McDonald’s that corporate runs
  • AG
    Anthony Gentile
    Dec 13, 2025
    1.0
    Waited in drive through for 20 minutes with multiple other vehicles in curbside pick up. They kept taking orders and backing everything up. Food was cold One person bringing food out Two people standing around inside doing nothing but waiting on food to cook
  • LS
    Larissa Sass
    Dec 10, 2025
    1.0
    I got to the speaker I said 2 times the same order a mccheicken meal with the coke Silence not response the girl goes and takes the order for speaker number 2 Not 1 car but 3 Comes back to me I ordered Mc chicken meal n with the coke I go to the window I repeat myself to make sure they charge the right thing but they proceed on charging the wrong order Girls on the cashier started fighting and then they decide to get a manager Manager comes in I tell him the same thing He decides to charge small meal Hosts worst McDonald I have been.
  • CA
    Christian Arroyo
    Dec 8, 2025
    1.0
    Monday 8:12pm, tall dark skin male manager, middle of i guess you would call a rush and he’s just laughing and making jokes. We were inline for over 10+ minutes waiting to see if they would acknowledge us, No sign of productivity, its not the first time, im not sure why he’s managing night shift. Everyone is loud and making jokes not making taking their job serious as a “Fast” food establishment. Nothing fast about this place!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Longwood, FL?

McDonald's in Longwood, FL operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that is open 24/7.