Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,036 reviews
5 stars
830
4 stars
365
3 stars
277
2 stars
145
1 star
419
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Numerous customers complained about slow service, long wait times in both drive-thru and in-store, often exacerbated by staff inattentiveness.
Food Quality
Feedback indicated that food was often served cold, stale, or improperly cooked, contributing to overall dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
- KSKristal Smink5 days ago1.0Fries were half filled, and did not have extra salt I asked for. No salt in bottom of bag. My burger was missing tomatoes. The half fries we got were stale. Did not go back to ask for it to be fixed because if they gave that little care the first time, I don’t trust them to fix it. Will go out of our way to avoid this location from now on. Until this experience, I thought most of the locations I visited had marked improved service.
- LLLisbethNov 16, 20251.0Please check the food before you leave and more the happy meals.
- VSvictoria SmithNov 8, 20252.0I dont usually have an issue with this location today the drive thru person must have been going through something 🤔 she was rude and rushing. We ordered 2 large fries made to order waited patiently only to recieve overcooked hard fries
- CHCharlie HeitzNov 8, 20251.0Having people pull up away from the window is ruining this location. No matter the size of your order they have you pull up so they can forget about you while you watch dozens of other people get their orders behind you. Do not come here if you value your time.
- BBBEATRIZ BERRIOSOct 23, 20251.0The supposed manager a short Spanish lady yelled because I wouldn't move off her drive thru timer. I was the only person on line with a simple order next time have it ready. The timer is there so that you can get your customers out quickly, not move them to the next parking spot and forget about them, which happens at this McDonald's quite often this manager was quite offensive. She said these people and slammed the drive-through window in my face. It's not that serious it's burgers and fries lady
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Longwood, FL?
McDonald's in Longwood, FL operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a drive-thru service that is open 24/7.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or via the McDonald's app available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 290 N Hwy 17 And 92, Longwood, FL 32750, United States.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include A&W / Long John Silver's and Burger King, which customers might visit for different dining experiences.
What grocery stores are close to this McDonald's?
Nearby grocery stores include Save A Lot, Save-A-Lot, Las Americas Grocery & Deli, and Family Dollar, useful for customers looking to shop before or after dining.
Are there coffee shops near this McDonald's?
Yes, there is a Starbucks nearby where customers can enjoy coffee either before or after their meal.
What services and amenities does this McDonald’s location offer?
This McDonald's offers WiFi, mobile ordering, McDelivery, mobile offers, gift cards, and a drive-thru.