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McDonald's

3.5
(2058 reviews)

Business Details

290 N Hwy 17 And 92, Longwood, FL
32750, United States
(407) 834-3770
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
290 N Hwy 17 And 92, Longwood, FL
32750, United States

Hours

Reviews

3.5
2,058 reviews
5 stars
837
4 stars
370
3 stars
278
2 stars
146
1 star
427

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Management Issues

Numerous complaints highlighted poor management practices, including unprofessional behavior from managers and lack of staff training.

Customer Experience

Overall, customers expressed frustration with their experiences, citing long wait times, missing items, and a general lack of care from the staff.
  • PG
    Patricia Garcia
    Feb 17, 2026
    1.0
    Our experience here is ALWAYS terrible! Dont me get started on the Customer service here. There is always something wrong with the order and than get attitude by employees and a manager that I should check my receipt thoroughly?? Last time I got to this location has gone downhill throughout the years.
  • KM
    Kolton Manahan
    Feb 16, 2026
    1.0
    Used to be really fast with good quality, fresh food. Now there's always a line and food is cold. Tonight i went for food and they made me park at number 4. I look and there nobody in the drive thru. After 12 minutes of waiting the lady pops her head out of the drive thru window and YELLS for me to back up and come to the drive thru window..... McDonald's needs to get it together dude.
  • SD
    Shawn Degraff
    Feb 15, 2026
    5.0
    Always fresh at this location.
  • CC
    Chris
    Jan 18, 2026
    1.0
    Over a 10 minute wait for a buyer and small fry is absolutely insane, I genuinely think they forgot that I'm currently out here waiting for my food
  • JO
    Jamiel Ortiz
    Jan 17, 2026
    2.0
    I ordered the 40 peace and two large fries. I had asked the lady when I got up to the register why she had charged me in two separate orders because you can order as a value combo for $19 and she charged me $22 instead of changing it in the POS, she told me that the combo didn’t exist while I waited for my food in a parking spot. I looked it up and seen it right on their app lazy and uneducated cashier Costing people more money than they should be just because they don’t care enough about their job poor management.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Longwood, FL?

McDonald's in Longwood, FL operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that is open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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