Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Longwood, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, leading to frustration.
Food Quality
Several reviews mentioned a decline in food quality, particularly with donuts and sandwiches being stale or poorly prepared.
Staff Performance
Some employees received praise for their friendliness and efficiency, but overall, staffing issues and management were criticized.
Cleanliness
Customers noted cleanliness issues, including dirty bathrooms and unsanitary conditions.
DV
Dolores luve Veras
Feb 5, 2026
5.0
Good coffee and food
HF
Hailey Faulkner
Jan 27, 2026
5.0
I was skeptical driving up but the people were so nice and the food was amazing! They made my coffee so well. I will come back
EM
EDWARD MALAVE
Jan 22, 2026
1.0
Went in at 9:30am, with no one in the place and the guy that was there looked at me and with no acknowledgment kept working. I waited about 3-5 min and never got service offered.
GL
glendys lorenzo
Jan 13, 2026
1.0
Worst customer service today 1/13 at 3:10pm, managers should take care of their employees their behavior was not acceptable:(
TM
Troy Mealey
Jan 9, 2026
1.0
I know dunkin isn’t known for being an establishment of high customer service standards but the morning staff here are rude to the point they seem hostile. Awful management