Dunkin'

3.4
559 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Longwood, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 S US Highway 17-92, Longwood, FL
32750, United States

Hours

Reviews

3.4
559 reviews
5 stars
240
4 stars
80
3 stars
44
2 stars
48
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale donuts and poorly prepared items.

Staff Attitude

Several customers noted that staff members often appeared unprofessional and unmotivated, impacting the overall experience.

Management Issues

There were multiple mentions of inadequate management leading to disorganization and understaffing, contributing to poor service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and efficiency.
  • NV
    Nicole Varner
    2 days ago
    2.0
    DUNKIN Donuts used to be one of my favorite places. The food quality has tanked so bad. The donuts used to taste fresh and fluffy. Now they are small and dry. I’m sad to say today will be my last DUNKIN experience. I’ve tried multiple different locations and hoped it was location but it’s definitely a DUNKIN thing. I could understand if the price wasn’t higher but I just spent $14 on nasty and refuse to even eat my sandwich and donut. Get it together DUNKIN!
  • KK
    Kaci
    2 days ago
    2.0
    My sandwich was wrong sadly. I ordered the maple croissant but I got a regular croissant sandwich. And my drink is never full here.
  • BC
    Busted Cherries
    2 days ago
    5.0
    Excellent Customer Service And Excellent Coffee And Donuts ....
  • KT
    Kristen Tinis
    4 days ago
    1.0
    The service of this location is absolutely terrible, went here literally today they were out of half of our order we asked for a refund they said “yep can’t do that cause you placed it online” so we tried getting in contact with their corporate office and that number does not work. The guy who was working the drive through had an absolutely terrible attitude. We also tried calling the store location MULTIPLE times to speak to a manager and nobody answered. Absolutely ridiculous and terrible customer service.
  • JJ
    Joseph
    Nov 2, 2025
    1.0
    They will just watch you stand there at the counter and blatantly ignore you. I stood here for several minutes and they looked right at me and blatantly ignored me.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Longwood, FL?

Dunkin' in Longwood, FL is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.