Chipotle Longwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including stale ingredients, small portions, and instances of food poisoning.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, disengaged, and unprofessional during interactions.
Cleanliness
Several customers noted that the restaurant was not clean, with reports of dirty dining areas and unsanitary food handling practices.
Portion Sizes
A common complaint was about the inconsistency and stinginess of portion sizes, leading to dissatisfaction among customers.
Staff Attitude
Customers frequently mentioned that staff members appeared annoyed or uninterested in serving them, contributing to a negative dining experience.
FS
Felipe Schmitt
3 days ago
5.0
Great customer service. Busy night but very good workers that are customer focused. Can’t say that about every chipotle.
MN
Milos Novakovic
3 days ago
1.0
Today,11/21/25 the guy on the line was not very pleasant.
Small portions,throwing food in the bowl,bad attitude.
No hi,no hello,no what can I get you. Just a stare that’s lost in time and space.
I’ll go to a different store from now on.
CC
Carmela
Nov 17, 2025
5.0
The energy was amazing! Feel like tonight was the most energetic and welcoming service I’ve had in a while anywhere. The gentlemen at the start of the line’s energy was contagious and it was nice seeing the team’s energy bounce off one another and onto us. The food was amazing but we expected nothing less from the moment we were warmly welcomed. Such a great team. My only complaint is there being no tip option for card payments. Energy was so great though my husband and I walked over to circle k to get some cash. When we walked back in, they were eager to help and to solve any problems we had. Great people.
NN
Nsya
Nov 8, 2025
1.0
I am very loyal customer of chipotle, once a week I eat at chipotle. This time is my first time at this location. Server/employee was very rude and was not ready to give appropriate portion for my order. Bowl was so much empty it looks like half portion. I hate to say this but I will not return to this location where I can’t get enough for my bucks.
Tables were so dirty I cleaned one myself and took a seat. Trash was so full infact overflowing. It looked so unappealing to me
AK
Akmal Karimov
Nov 4, 2025
1.0
Do not come here if you are hungry , amount of food you receive is so small compared with other chipotleys around. Also, it’s not clean inside . Never come here again.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Longwood?
Chipotle Longwood offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Longwood?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Longwood, Florida?
Chipotle is located at 2700 W State Road 434, Longwood, FL 32779.
How can I order food online from Chipotle Longwood?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle Longwood have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle Longwood ensure the quality of its ingredients?
Chipotle's Food with Integrity principles prioritize sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can you recommend nearby places to visit before or after dining at Chipotle Longwood?
Nearby you can visit Journeys Fitness and Wellness for a workout or massage, or explore Seacoast Bank if you need banking services.
Are there convenient fueling options near Chipotle Longwood?
Yes, Circle K and Shell gas stations are nearby, providing convenient options for fuel and quick stops before or after your meal.
What fitness or wellness services are available near Chipotle Longwood?
Nearby, you can access Journeys Fitness and Wellness for gym and massage services, as well as Longwood Massage Therapy & Skin Care.
Is there convenient parking or vehicle rental near Chipotle Longwood?
Penske Truck Rental is located nearby for rental service needs, and there are storage facilities like Public Storage for extra convenience in the area.