Business Details
About
Mexican Restaurant
Chipotle Longwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
216 reviews
5 stars
93
4 stars
23
3 stars
11
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, stale ingredients, and food that caused illness.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they did not receive value for their money.
Customer Service
Service was frequently described as rude and unprofessional, with staff displaying a lack of engagement and care for customers.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and poor food handling practices.
Inconsistency
The location has been criticized for inconsistent food preparation and service, leading to a lack of trust in the quality of the dining experience.
- BABarbara Alkilani5 days ago1.0This was my first time at this chipotle and I can honestly say I will not be returning to this location, especially after also seeing other people’s reviews was consistent with my experience. The skimpy bowls were not worth the price point at all and the service was very unprofessional and immature. I love chipotle though and will still frequent other locations close to my house.
- DADenny ADec 30, 20251.0We placed an online order on December 29 At 10:05 PM, not only was the order not ready at the estimated pick up time but The order was completely incorrect. We ordered a chicken and it was split into two different bowls for some reason with the wrong toppings and like seven pieces of lettuce on one of them. and steak bowl was missing toppings didn’t even have a proper full single scoop of the toppings that were in the bowl. neither of them were labeled properly. It was completely underfilled. It was missing toppings, and the quality of the food was horrible. I received an incorrect order, Small portions, Poor food quality, the restaurant was out of ingredients and had slow service.
- KLkass lottDec 26, 20255.0Reading the reviews I was worried about coming here. But this places was clean and had no problems with portion sizes. The staff here are extremely friendly. I don’t understand how it’s only 3.2 stars. It’s crazy. Anyways don’t always believe reviews just go and try for yourself.
- NWNicole WarfieldDec 6, 20251.0It amazes me how these people are hired. Chipotle offers bogo at 4pm if you buy 3 tacos. I got there at like 348pm but there was a line. So as I stand there waiting for my turn there was a girl preparing an order then with her gloves on wipes the counter off then goes right to helping the next person. She didn't change out her gloves and then wraps up someone's burrito. There were at least 3 people before she changed her gloves. When it was my turn I noticed that the grill was clean everything seemed like it was put away and the line was almost all empty. Mind you it's 4pm and they close at 11pm. I almost had to beg for fresh meat that wasn't dry. They had no fajita veggies she was scraping the bottom and the girl on the grill was rolling her eyes because I asked for more veggies. Then the guy was giving me guacamole and he filled it not even half way and I had to tell him please fill that up Im paying for that. The lady working the to go windows says we dont have enough guacamole so start giving out 1 scoop dont fill it. ITS 4PM! YOU STILL HAVE 7 HOURS BEFORE CLOSE. LIKE WTH. THIS IS UNACCEPTABLE and corporate should be notified.
- LFLourdes FortunatoDec 1, 20255.0I gave it 5 stars cause when we got there the guy automatically put on clean gloves! Unlike the other Chipotle they are wearing gloves and u don't knw the last time they changed them He was accommodating, we asked for extra rice & he gave ua extra rice, cheese etc. Girl at the register was also friendly I will come bck to this location because of this positive experience We enjoyed the cleanliness & the new variety of healthy juices!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Longwood?
Chipotle Longwood offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Longwood?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Longwood, Florida?
Chipotle is located at 2700 W State Road 434, Longwood, FL 32779.
How can I order food online from Chipotle Longwood?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle Longwood have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle Longwood ensure the quality of its ingredients?
Chipotle's Food with Integrity principles prioritize sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can you recommend nearby places to visit before or after dining at Chipotle Longwood?
Nearby you can visit Journeys Fitness and Wellness for a workout or massage, or explore Seacoast Bank if you need banking services.
Are there convenient fueling options near Chipotle Longwood?
Yes, Circle K and Shell gas stations are nearby, providing convenient options for fuel and quick stops before or after your meal.
What fitness or wellness services are available near Chipotle Longwood?
Nearby, you can access Journeys Fitness and Wellness for gym and massage services, as well as Longwood Massage Therapy & Skin Care.
Is there convenient parking or vehicle rental near Chipotle Longwood?
Penske Truck Rental is located nearby for rental service needs, and there are storage facilities like Public Storage for extra convenience in the area.