Business Details
About
Mexican Restaurant
Chipotle Longwood East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
135 reviews
5 stars
61
4 stars
14
3 stars
9
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being friendly and accommodating, while others, particularly a specific manager, received consistent complaints for rudeness and poor attitude.
Food Quality
Inconsistent food quality reported, with issues such as undercooked rice, cold food, and incorrect orders being common complaints.
Portion Sizes
Frequent complaints about portion sizes being inadequate, with some customers feeling shorted on their orders.
Cleanliness
Generally positive remarks about cleanliness, although some reviews noted unsanitary conditions and unclean dining areas.
Service Speed
Customers reported slow service, particularly during peak hours, with long wait times for orders.
- DNDenise NunnallyNov 15, 20255.0Helen has the best Helen's Honey vinegarete (not sure if I spelled right) and always has the best service. Annabelle is super friendly and makes great burritos, Mel is awesome and makes great burritos, Jeremy makes great quesadillas and Porsha chips are awesome. Ruth has a great attitude and good service as well as Tiffany ;)
- JJJoseNov 4, 20251.0From being given brown guac in pickup orders, to being shorted on food amount, pickup orders almost never ready on time, employees too busy hanging out, etc. Don’t think I’ve had a good visit here yet. Pick up order today thinking it can’t possibly be bad again and I was wrong. Missing chips, shorted on amount yet again, etc. After 5-6 instances of the same nonsense I’ll never go back. Just drive further and hope for the best somewhere else.
- LDLove Ly DayNov 2, 20251.0I’ve been coming to this Chipotle for a while, and there is one employee, that is slightly older, has glasses, freckles, and is a fellow POC, who is consistently rude every single time I’m here. Any time I ask for a side of dressing (which is a normal, free item) she acts irritated, rolls her eyes, or hands it to me without saying a word or even looking at me. It’s not a one-time thing. It happens every time she’s working. My daughter asked nicely for an extra sauce once and this employee literally rolled her eyes at her before grabbing it. It’s just unnecessary attitude for no reason. I’m not asking for anything crazy just what’s already on the menu. She’s rude, passive-aggressive, and clearly does not want to interact with customers. It gets to the point where seeing her behind the counter instantly kills the whole experience. I shouldn’t have to feel like I’m bothering someone for ordering food I’m paying for. Management needs to deal with this, because one person shouldn’t be allowed to treat customers like that and drive people away from the location. She ruins your day.
- BRBenjamin RodríguezOct 21, 20255.0Wow ! Excelent service from part of the team. I’ve there today around of 11:37 Am and the Woman that serve me at food services, she was so amazing. Service was so great, amazing smile and costumer service. It was my first time on this store and I’ll come back all the time to this store. More people and teamworkers like this may help with sales and company growing 🙏🏻.
- KRKarla RodriguezOct 20, 20251.0Worst experience at Chipotle thus far and that’s disappointing. Service was unpleasant and my order was missing chicken. I attempted to call but no answer.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Longwood East serve?
Chipotle Mexican Grill in Longwood East serves Mexican cuisine specializing in customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Longwood East?
Chipotle Mexican Grill in Longwood East is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Longwood East?
It is located at 860 W. FL-434, Suite 1000, in the Seminole area of Longwood, FL 32750, USA.
Can I order Chipotle Longwood East food online?
Yes, you can order online via their official order site at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Longwood East offer a rewards program?
Yes, customers can sign up for the Chipotle Rewards program to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill Longwood East via email or phone?
You can email them at FL.4847.LongwoodEast@chipotle.com or call them at +1 689-223-4620.
What is the philosophy behind the food at Chipotle Mexican Grill Longwood East?
Chipotle emphasizes 'Food with Integrity,' sourcing ingredients from humane and sustainable farms and using only 53 real ingredients without artificial additives.
Which coffee shops are near Chipotle Mexican Grill Longwood East?
Nearby coffee shops include La Kuma Coffee and Rosso Coffee Bar, great options for a coffee break before or after your meal.
Are there any banks near Chipotle Mexican Grill Longwood East for convenient transactions?
Yes, SunTrust Bank is located nearby, offering financial services if you need to manage banking while visiting the area.
What local services are close to Chipotle Mexican Grill for additional customer needs?
Close services include L G Simmonds Real Estate for property needs, TruPoint Accounting & Tax for financial services, and Refresh Computers for tech support.