Chart House

4.2
1907 reviews

About

Seafood RestaurantSteak HouseFine Dining RestaurantAmerican RestaurantRestaurantBanquet HallChart House
There's no better way to get away from the daily grind than to find a nice, relaxing spot at Chart House – one of the best Longboat Key waterfront restaurants. Whether you're in the dining room or on the terrace overlooking the gorgeous Gulf waters of Sarasota Bay, Chart House seafood restaurant has just the right view to soothe your soul. Sip on cocktails and enjoy Happy Hour specials from our comfortable bar seating or dine on a romantic meal of delicious seafood specialties with a local twist. Located on gorgeous Longboat Key, Chart House is practically a vacation spot in and of itself. This tropical retreat is just west of Sarasota on Gulf of Mexico Drive, and within driving distance of beautiful outdoor destinations such as South Lido County Park and Bay Island Park and near boat rentals, bike tracks and more. Get away to some place more exotic - Chart House in Longboat Key is the perfect Sarasota restaurant.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Chart House
201 Gulf of Mexico Dr, Longboat Key, FL
34228, United States

Hours

Reviews

4.2
1,907 reviews
5 stars
1,194
4 stars
293
3 stars
158
2 stars
104
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Jennifer N., Maria, and Jason.

Food Quality

Feedback on food quality was mixed; while some dishes were praised, many customers reported issues with food being overcooked, cold, or mediocre, especially given the high prices.

Atmosphere

The restaurant's atmosphere and views received consistent positive remarks, contributing to an enjoyable dining experience.

Management Response

There were instances of poor management response to customer complaints, with some customers feeling their concerns were not adequately addressed.
  • JM
    Jessica Manfredi
    3 days ago
    1.0
    I was completely disappointed in today’s experience. We came in early to have a cocktail and watched the sunset before we got a table for dinner. When asked the hostess said there’s no room but you can walk out there and try. We did sit at the couches and waited 15 min as the waitress came in and out several times and looked at us. I finally went up to her and she gave me an attitude and said we don’t wait on this section. Why couldn’t you tell me that the first five times you looked at me sitting there. We left and definitely decided not to have dinner there. Service is terrible use to be so much better and attentive to all guests. Will not be back!
  • SB
    Stuart Bas
    3 days ago
    1.0
    5 start atmosphere. our server, Alyssa (spelling?) was too busy talking with a single woman at a nearby table to check on our order. my medium well filet was not ordered by her( she brought out a LG knife in advance). she did not notice until after the other 4 at our table were eating... too busy talking with that other person. she ordered it and 25 minutes later ( after everyone else was done)a very well done , burned piece of steak that was cut in half to cook faster came out. Terrible taste and texture, not like the other steaks at our table. the check came and added an extra salad bar($27) and $5 for a plain baked potato that she said was no charge instead of the mashed potatoes... she corrected the overage. if she would have paid attention to serving and not chatting with someone it would been much better. we were planning on going there in 2 weeks with a group of 10.. I canceled those plans, we are going somewhere else!!
  • G3
    Grouper 305
    6 days ago
    5.0
    Very nice restaurant with fantastic views. Seems like a local hangout around the bar. The place is huge with plenty of seating. Jason was are server and took good care of us. The food was tasty. We especially enjoyed the crab cake appetizer and the chilled bowl chop salad. Prices fair for location and what we had. We will return!
  • MM
    MERLIN MILLER
    Jan 1, 2026
    5.0
    First time dining, we didn’t have reservations but got a high top in the bar area, Max was our server. Great service, food was excellent and a nice atmosphere for having conversations. View from our table was great considering we were at the back of the bar, will be back and make reservations for the main dining area.
  • MP
    Matt Packard
    Dec 29, 2025
    1.0
    The view is nice, but unfortunately that’s where the positives end. We dined here for Christmas Eve dinner and were extremely disappointed. The meal started poorly with bread for the table that was rock hard and clearly stale. It felt like low-quality, reheated bread rather than something freshly prepared. We ordered the calamari as an appetizer, and it was genuinely awful—the worst calamari I’ve ever had. It was worse than frozen grocery-store calamari, yet it was priced at $20. At that price point, the quality was completely unacceptable. The New York strip steak was just as bad. It arrived overcooked, and while the server offered to remake it, I chose to eat it rather than wait again. Even so, it ended up being one of the worst steaks I’ve ever had. It was difficult to finish, and I can confidently say I’ve had far better steaks at places like Texas Roadhouse or Outback for a fraction of the cost. The lava cake was decent, but nothing special—I’d compare it to the lava cake from Domino’s. It didn’t taste house-made and felt more like a reheated, mass-produced dessert. Service and hospitality were also lacking. The server asked, “Was the calamari great?” and was met with silence, so it was clear we didn’t enjoy it. He was also aware that the steak did not come out correctly, and aside from offering a remake, nothing was done to address the issues—no comp, no apology, no gesture of goodwill. Overall, this was some of the worst food I’ve had at a restaurant, made even more frustrating by the absurd prices and lack of service recovery. This place is a shame to the hospitality industry, and I would strongly recommend avoiding it.

Frequently Asked Questions About Chart House

Does Chart House accept reservations, and how can I make one?

Yes, Chart House accepts reservations. You can make a reservation through their website at https://www.chart-house.com/store-locator/.

What are the operating hours of Chart House?

Chart House is open daily from 4:00 PM. Monday through Thursday they close at 9:30 PM, Friday and Saturday until 10:00 PM, and Sunday at 9:00 PM.