Customer Service
Feedback indicates a significant number of customers experienced rude and dismissive service from staff, particularly at the drive-thru and counter.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about poorly prepared items, missing ingredients, and overall dissatisfaction with taste.
Cleanliness
Several customers reported unsanitary conditions in the restaurant and bathrooms, with some noting a lack of attention to cleanliness.
Service Speed
Numerous reviews mentioned long wait times both in the drive-thru and inside the restaurant, with some customers expressing frustration over slow service.
Kiosk Ordering
Many customers expressed dissatisfaction with the kiosk ordering system, citing it as user-unfriendly and preferring human interaction for placing orders.