Dairy Queen Grill & Chill

4.3
995 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
817 S Ohio Ave, Live Oak, FL
32064-3818, United States

Hours

Reviews

4.3
995 reviews
5 stars
603
4 stars
213
3 stars
94
2 stars
39
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and inconsistencies in food preparation.

Customer Service

While some reviews praised friendly and accommodating staff, others highlighted poor service experiences and lack of responsiveness to complaints.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the food while others expressed disappointment, particularly with specific items like blizzards and burgers.

Pricing

Several customers noted that prices were high compared to other fast food options, leading to dissatisfaction regarding value for money.

Cleanliness and Atmosphere

The restaurant was frequently described as clean and pleasant, contributing positively to the dining experience.
  • MH
    mp Hs
    Nov 16, 2025
    3.0
    Food and everything is decent as any other DQ but way over priced for our small town.
  • KK
    Kimberly
    Nov 13, 2025
    5.0
    I go every Monday to visit my son. And the atmosphere is chill and the music is fun. We sit and are served with a smile and always enjoy the meal.
  • DN
    Diane Nelson
    Oct 26, 2025
    2.0
    I come to DQ once a week to enjoy my self because they really have amazing food. And the atmosphere was tremendous. But for the last couple times I have came they have got my order wrong multiple occasion and then the price change says one thing on the board outside and the receipt says another?! Do they have new employees???
  • CN
    Cliff Neukam
    Oct 14, 2025
    5.0
    Fun relaxing place for the whole family. Won't break your budget.
  • DD
    Danielle
    Oct 7, 2025
    1.0
    I used to love this place. They were always super friendly and never got my order wrong. But something has definitely changed within the last few months. I've now had several orders wrong, and today was the last straw for me. I ordered a choco brownie blizzard and it tasted like it had chemicals in it. I've had so many blizzards from this particular DQ and NEVER had one that tasted like this. Not only that but my onion rings were a mess. Not even shaped like rings. I swear, I thought one of them was a mozzarella stick at first but no, it was just a mushed ball of onions. The real kicker is when I called to complain (because I picked up my food and brought it home), they didn't seem to care at all. They told me the only way to get a refund was to literally bring the food back to the store... even if it's DAYS later. Seriously. Never before have I had a fast food joint make me bring the food back days later. I was seriously shaking my head over the phone. I also want to mention, about a month ago, I tried to redeem my DQ rewards for a free box of dilly bars. No one in the store knew how to redeem it. They literally told me it was impossible. Not because they were out of stock or anything like that. It was simply because no one in the entire store could figure out how to get it to work. Yeah, I'm done. I don't know if the store has new management or what, but it has gone down hill FAST. I urge you to stay away from this place. There's a small locally owned ice cream shop in town. I guess they'll be getting my business from now on.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Live Oak, FL offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes.

What are the regular business hours for Dairy Queen Grill & Chill at 817 S Ohio Ave?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, Friday from 10:00 AM to 11:00 PM, and Saturday from 10:00 AM to 10:00 PM.