Arby's

3.8
1041 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1240 Homestead Rd North, Lehigh Acres, FL
33936, United States

Hours

Reviews

3.8
1,041 reviews
5 stars
443
4 stars
277
3 stars
138
2 stars
54
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor management.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or improperly cooked food.

Wait Times

Long wait times reported frequently, especially in the drive-thru, leading to customer frustration.

Cleanliness

Concerns about cleanliness and hygiene in the restaurant, with some customers noting unsanitary conditions.

Pricing

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • TP
    Ty Pattison
    4 days ago
    4.0
    The food once received was excellent and fresh. Entered the drive through gave my order took much longer then normally expected for Arby's. Once I pulled away we were missing a sandwich checked receipt, was never Entered. Went inside to place order and there were several customers waiting for their food all frustrated on turnover time. Again waited awhile for my missing sandwich and once back to my car my meal received previously was already cold. Overall the cornbread sandwich and turkey bacon ranch were very good, just wish they had more or faster kitchen staff.
  • RS
    Raylynda Schilke
    Jan 2, 2026
    5.0
    Excellent food and service. Claudia was awesome and super friendly. Nice hot food and the professionalism of Claudia was a pleasant addition to our visit. Thank you Lehigh Arby's
  • DM
    Dave Moody
    Dec 16, 2025
    3.0
    A good change from chicken
  • LM
    lisa mikels
    Dec 15, 2025
    5.0
    There was a mixup with my food order.ONLY to discover it was NOT Arbys fault. BUT.. DUANE the mgr.contacted me for a courtesy call.. What great service was provided to make things right that wasn't their wrong! Thank you Duane and staff for following thru with great customer service. I will always be a customer at this restaurant.... Thank you.. And the food is Great... Try their chicken sandwich
  • PG
    Pam Germann
    Oct 29, 2025
    5.0
    Was very friendly, and the food was out fast and delicious. New manage, named Jennifer was amazing and made sure everything was good. I will go back there for sure.