Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or lacking in ingredients, leading to dissatisfaction.
Staff Attitude
While some customers praised friendly staff, others experienced rudeness and lack of acknowledgment from employees.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Ordering Experience
Customers expressed frustration with the reliance on kiosks for ordering, which many found unintuitive and impersonal.