Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and staff ignoring orders, particularly during late-night hours.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food served, mentioning cold, stale, or poorly prepared items.
Cleanliness and Management
While some praised the cleanliness of the location, others criticized management for poor oversight and lack of staff training.
Inconsistent Experience
Overall experiences varied widely, with some customers reporting good service while others had extremely negative encounters.
SM
Superman Medina
1 day ago
1.0
I been in the McDonald's since 12pm and it is now 12:28pm and still didnt get my son's happy meal never seen such slow services.
TB
Todd Baye
5 days ago
1.0
ordered a number for breakfast meal
got a biscuit with sausage and no egg
people need to pay attention to what they're doing.
DD
Darren
Feb 22, 2026
2.0
The service was horrible it took 35 minutes to get in line, And when I got my food it smelled like oatmeal, the only thing that was a bit nice is the place
AR
Alexandra Rivera
Feb 4, 2026
1.0
Not 24hrs I’ve been to this McDonalds more than a couple times at 2-4 am and it says is open but nobody ever comes out, just keep in mind is not “open” at that time
SP
Steph P
Feb 4, 2026
1.0
I’m writing to express my frustration with the so-called *24-hour service* at your location.
On 2/4, between 2:22 AM to 2:29 AM, after a long night of construction work, I pulled up to the drive-thru expecting to place an order. Instead, I was completely ignored.
I waited at the speaker with no greeting, no acknowledgment, and no attempt to take my order. I then pulled up to the window, where multiple staff members clearly saw me. I tapped on the window to confirm if they were taking orders, and they deliberately put their heads down and acted as if I wasn’t even there.
This is more than just bad service:
- It’s a total misrepresentation of your claim to be open 24 hours.
- It reflects extremely poorly on your staff and your company’s standards.
- You have employees on the clock not working, not serving customers, and intentionally ignoring them.
If you advertise 24-hour service, then customers should actually be able to receive service — not be ignored by a full crew hiding inside. I strongly suggest corporate review the overnight management and staffing at this location, because this behavior is unacceptable and disrespectful to paying customers.
What are the operating hours for McDonald's at 10420 US Hwy 441 S, Leesburg, FL?
McDonald's at 10420 US Hwy 441 S, Leesburg, FL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services including same-day delivery and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online?
You can order online through McDonald's delivery website or use the McDonald's app available on Apple App Store and Google Play.
What kind of services does this McDonald's location provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby dining options include City Star Family Diner, IHOP, Chipotle Mexican Grill, Wendy's, Papa Johns Pizza, KFC, and Tijuana Flats.
Are there any shopping centers close to McDonald's where I can shop nearby?
Yes, Via Port Florida Mall and Rooms To Go Express Furniture Store are nearby shopping centers you can visit.
Can I find medical or dental services near this McDonald's?
Yes, Aspen Dental and Motto Clear Aligners are nearby providing general dentistry and dental care services.
Where can I find entertainment or specialty stores close to McDonald's?
Nearby entertainment and specialty stores include GameStop, Nani Toys, Lets Race Hobby, Pandora jewelry store, and Bell's Shoe store.
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