Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
Customer Service
Customer service was often described as lacking, with rude staff and long wait times being common complaints.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and poorly prepared meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food handling practices.
Operational Issues
Customers frequently experienced problems with the drive-thru being closed during advertised hours and long wait times.
TW
Tyler Wakefield
6 days ago
1.0
Literally the worst McDonald's ive ever been to in my life! Everything is dirty and im waiting on a meal for 15minutes as a 15 year old plays on his phone with one hand and attempts to make sandwiches with the other hand! While managers sit around and laugh and play
CK
Casey Kinard
Jan 3, 2026
1.0
Every single time I go through the drive thru and I order a large fry or use my reward points for a free large fry they fill the large fry up half way, I was really hoping they would get some people in there with a brain, but no, not yet.
JG
Jose Gonzalez
Dec 30, 2025
1.0
This location is famous for poor customer service. But we deal with it for the convenience but after getting banned I am going to reignite my love with the whopper and the classic chicken sandwich. I will say I did go off on an employee after my kids were signaled out instead of the family members of an employee for eating our food. So done with the poor service of mcdonalds.
SC
Steven Cates
Dec 19, 2025
1.0
I really wish your incompetent employees could read the orders they get from your customers. They screw up orders left and right. They want more money....yeah right! Worthless.
EE
Edwin
Dec 6, 2025
1.0
I come here a lot don’t mind the way you just have to sit in your car because it will take about 42 minutes to receive on McChicken whether they’re busy or not I would walk in and order at 4 o’clock. I won’t receive my order till 438 or 442. No one speaks they’re all like human robots. You have two or three people playing with their hands with each other joking around.with 2 people actually doing something you and the Spanish women that was manger is on the phone talking every time I go in the restaurant today I ordered on my Mobil app at 4:25pm and walked out with my mc chicken at 4:59 no sorry for the wait the worst customer service and the manager is always busy on the phone just order 20 minutes in advance u will be alright