McDonald's

3.2
2962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1012 N 14th St, Leesburg, FL
34748, United States

Hours

Reviews

3.2
2,962 reviews
5 stars
866
4 stars
509
3 stars
518
2 stars
361
1 star
708

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for mobile orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Order Accuracy

There were consistent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and restrooms.
  • RT
    Richie Trumm
    2 days ago
    1.0
    This is a bad place Everytime I got it's a 30 min wait Everytime I go it's fast food not a sit restraunt should be no 30 min timer for a mcdouble😂
  • SS
    Shadarion
    Nov 4, 2025
    1.0
    Placing my order these people act like that can hear me then I didn't get all me food that I paid for and now I can't even call the restaurant about it
  • PM
    Paulina M
    Nov 2, 2025
    1.0
    Ordered pickup. No hashbrows that we ordered, no syrup for pancakes, no utensils, no monopoly tickets with my reciept. Probably kept for themselves. 3rd time theyve messed up our order. Worst location imo
  • JO
    j owo
    Oct 24, 2025
    1.0
    I am a GrubHub delivery pick-up driver. Keep in mind it was a bit busy, but as soon as I arrived, they asked what I was here for and I said "GrubHub". I waited 15 minutes for some 10 piece chicken nuggets and small fries, when the food was already on the stack, without the staff members noticing. Please do better.. Hire some new people too! :/
  • HH
    Heidi Bello Home
    Oct 20, 2025
    1.0
    Went through on my way back to DeLand. Drive thru was NOT busy, two cars in front of me had already placed their orders and had moved up to PU. I was the only one ordering. The girl had attitude that oused through the speaker. 😡 Don't people know they are actually at work getting paid? I asked her to make it hot and ready, basically cook to order because almost every order I've been getting at any McDonald's these days are having cold fries or stale nuggets that are rubbery and hard to chew. Got the the window and she shoved the bag at me forcing her restaurants stale nuggets on me and rushing me even though there was no one else in drive through. I asked if it was fresh and how and she shoved it in my hand and some babbling she said it was hot. I'll give her a star for honestly because it wasn't fresh. So I'm on my way home and fries were hot yesterday but tasted like they dropped old fries back down long enough to warm them up and make them really greasy. The standards of these corporations are going down seriously and they don't seem to want to please the paying customer. If there's ever a next time I'll just ask for my money back. Because I don't need to waste my money on shitty stale food that comes with an attitude. I called the store and maybe I should actually give them a star for answering since most businesses don't answer the phones anymore or call back. I guess he was the manager so I explained what happened, and that I wasn't satisfied. By the way my dog got my nuggets because that's all they were fit for. Probably the health department should check how long they are leaving food up for. Anyways he offered if I come back tomorrow he'd replace my meal, this is after I explained I do not live in Leesburg and only go there on Mondays to drop my husband off at work and pick up on Friday's, because I'm disabled and can't go back and forth. So I asked if he could make a bit of it and allow me to on Friday. Lol he said he couldn't do that. Really? But you can serve stale food wasting people's money. Thanks a lot I'll call corporate. Because apparently changes need to be made and I do believe they have higher stands than this. Thanks for reading. My suggestion if you order there and you can't be guaranteed fresh food, then you should check EVERY ITEM YOU HAVE WHILE STILL AT THEIR DRIVE THROUGH WINDOW. DONT WORRY ABOUT SLOWING THE LINE DOWN IF THERE IS ONE BECAUSE THEY ARE NOT WORRIED ABOUT GIVING YOU FRESH QUALITY FOOD. YOU CANT TEUST THESE PEOPLE ANYMORE. I don't know how they are training these days but it needs some checking on. What I don't understand as I read through other reviews also about stale food, bad attitudes, and twice dipped fries, is why does the McDonald's owner reply and then apparently NEVER MAKE CHANGES. I'd be willing to bet the reply is for looks and what we really need to do is call corporate and the health department.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Leesburg, FL?

McDonald's in Leesburg, FL is open 24 hours every day of the week, including Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day.