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McDonald's

3.2
(3001 reviews)

Business Details

1012 N 14th St, Leesburg, FL
34748, United States
(352) 787-8991
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1012 N 14th St, Leesburg, FL
34748, United States

Hours

Reviews

3.2
3,001 reviews
5 stars
881
4 stars
513
3 stars
523
2 stars
365
1 star
719

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Service Speed

Customers frequently noted slow service times, with long waits for orders, especially during late hours.
  • JB
    Jason Box
    4 days ago
    4.0
    I went through drive thru mainly late at night also doordashing sometimes this place takes a minute but I seen one girl in particular sitting there short handed and doing everything back cash taking orders and handing them out the window thinks she's exceptional at multitasking and should definitely get a raise or acknowledge for what she keeps on doing cause I've seen her do it more then one night and she's doing with a smile the whole time her name was Abby I made sure to get her name and Abby's doing her job and then some just wanted y'all to recognize a real worker 5⭐ for her service
  • JI
    James Green III
    Feb 21, 2026
    2.0
    Consistently, this place shorts me one item. I believe the reason for this is the window. Workers are so busy with conversations. They have nothing to do with their job or customer service vet.They forget to look at the screen before they load the bag. I consistently catch him doing this and they act like it's no big deal. It's legalized theft. On the off chance that I do not catch it at the window. When you call in from home telling them that they I forgot an item. They act like the customer is stealing from them.When it's the other way around. I do enjoy mcdonald's breakfast's but i'm starting to consider other options as it's costing me real dollars over time. I have asked for a member of corporate to call me over this and have never had a callback. Shame on you guys fur stealing and not looking out for your customers.
  • BS
    British Shepard
    Feb 19, 2026
    1.0
    This is the worst McDonald's in history the food the attitude everything if you're not going in the morning time just save yourself the heartache and don't go at all
  • KA
    Konrad Aigner
    Feb 8, 2026
    1.0
    I ordered a hot mocha through the drive-thru. They gave me a mocha frappe. I pointed out that I ordered a hot beverage and the the person at the at drive-thru window said no, you ordered a frappe, it says so right here, see. She then snarkily said I could get you the mocha instead. I asked what the price difference was between the two she said $0.50. I drove off not drinking the coffee right away because it's always too hot. Got about 3 mi away, took a sip to find I had hot water with whipped cream. Yum. Went to the next McDonald's and got the correct beverage for $1.30 less. So math seems to be an issue as well.
  • SJ
    Steph June
    Jan 29, 2026
    1.0
    Terrible customer service at this location. Girl taking the order for the drive thru seemed like we were a burden. At the pick up window we watched an employee making a frozen drink. When putting it in the cup he spilled a quarter of it on the counter and just filled the rest of the cup with whipped cream. Then we were told to pull forward. After 15 minutes and 5 other cars got their orders, we went in to see why it was taking so long. Employee said they “forgot” to bring us our food. It was just sitting on the counter getting cold. The fries were old and cold, the nuggets were cold, one of our wraps was super hard and inedible. There were onions on my mcchicken, thankfully I’m not allergic. Will not return to this mcdonald’s. I’d rather go to Wendy’s down the road.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Leesburg, FL?

McDonald's in Leesburg, FL is open 24 hours every day of the week, including Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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