Chipotle Mexican Grill

2.7
208 reviews

About

Mexican Restaurant
Chipotle Lecanto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1834 N Lecanto Hwy, Lecanto, FL
34461, United States

Hours

Reviews

2.7
208 reviews
5 stars
63
4 stars
12
3 stars
20
2 stars
22
1 star
91

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and floors, contributing to a negative dining experience.

Service Issues

Customers frequently reported poor service, including wrong orders, lack of urgency from staff, and unhelpful attitudes.

Food Quality

Many patrons expressed disappointment with the food quality, citing stale ingredients, undercooked items, and inconsistent portion sizes.

Management Concerns

Several reviews pointed to poor management practices, including being out of key ingredients and a lack of staff training or motivation.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AP
    Angela P
    Nov 14, 2025
    1.0
    I was standing in line lots of people so my food sits there cold one person cashes you out then you got the girl with the dirty looks that packs food then you got the girl that adds cheese sour cream somebody should have helped her instead of give her dirty looks that's what got me mad and I had to walk out so needless to say I never got my food I was not happy with that one girl standing there.
  • JS
    Judy Santiago
    Nov 13, 2025
    1.0
    Went there yesterday around 7pm they barely had anything fresh pit meat looked old and dry and they have no issues serving it one worker which I believe was the leader was telling another employee that they were going to leave what was there and make no more crazy they still had 3 hours left yet they were going to say they were all out once finished I ordered two bowls and the one serving me gave me three to four pieces of carne asada I actually had to tell him how that could be he answered we don’t have much left well once we got home to eat it was horrible because the rice was hard not cooked through this was by far the worst experience ever going to chipotle and they’re prices do not justify the quality or service.
  • DJ
    Devan Jurgenson
    Nov 6, 2025
    2.0
    No one greeted us ,even thought there were two employees at the front and we were the only.people in the resturant, both employees walked away together as we stood at the counter. We waited a minute and another employee came to the front and ask what she could get us, as my Mother in Law was ordering a quesadilla she was told, "that can only be ordered online". sooo you HAVE to order online for them to make it and prepare as "to go", makes ZERO sense. This place is relatively new , yet the tables look permanently sticky so we sat outside and waited for them to make our ONLINE order. I've always been a fan of Chipotle and was excited to have one near by, but I cant say ill be making this place a regular eatery.
  • KS
    Kyle Spencer
    Nov 5, 2025
    2.0
    This is the 5th time I’ve ordered a burrito bowl to go and have gotten no silverware.. what am I supposed to do. Eat like a dog? Treat your customers like people c’mon. Sitting here in a parking lot with no way to eat my food had to go to McDonalds for plasticware
  • TD
    Trinity Dooley
    Nov 1, 2025
    1.0
    We were going to eat here for lunch since we almost always have a great experience eating at a Chipotle. However, this location was disappointing. The restaurant was dirty. The food looked very old and overcooked sitting in the steam table. We started to order and we decided to stop after looking more closely. We told the employee that the food looked old, dry, and overcooked. She did not seem to care, did not offer an apology, and we left. This location obviously has terrible management and if it is not changed, I expect this location to close. This location has more 1 star reviews than all other reviews combined. Wake up.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Lecanto?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Lecanto?

Chipotle is open daily from 10:45 AM to 11:00 PM.