Wingstop

Reviews

• FC

  Food Critic

  4 days ago
  4.0
  The food is good, but that guy with the gray hair you guys need to move him from the front and put him in the back, He is so unpleasant. You can tell he does not like customer service and I just feel like you guys shouldn’t have him at the front. He doesn’t smile with you even when you say thank you he doesn’t even say you’re welcome. He’s just full Out unpleasant and he needs to be in the back where he doesn’t interact with people.
• RG

  Rick The Grandmastr

  Mar 25, 2026
  5.0
  The most recent visit for me here was a month ago. I've been here various times to pick up my food after ordering over the phone. The staff always does a great job of making recommendations for my son and I. And though Ive never sat inside to eat, the atmosphere feels cozy, clean and comfortable. The food hot, but the hot was at a perfect temperature 🌡. I appreciate the standards that the evening team there is keeping. KEEP THAT UP!Great customer service by that cashier too.
• JF

  Jessica Frederick

  Mar 25, 2026
  5.0
  Their food is amazing and their ranch sauce is even better.
• AR

  Anonymous Review

  Mar 18, 2026
  1.0
  I work for a nonprofit afterschool program, and we regularly spend a lot of money at Wingstop because our kids love your food. Unfortunately, after today, I have spoken with my own team and we will likely be taking our business elsewhere whenever possible. To start, I tried to place a 75-piece order over the phone since we have to use a tax-exempt card (which cannot be used online— already very inconvenient). I was told you can’t place orders ahead of time and must call the day of even if you want to pay ahead of time—which is already inconvenient for large group orders and seems to overwhelm your own staff. Then when I called the day of I was told they don’t take orders over 30 pieces on the phone, so I was forced to come in person, despite having placed larger orders over the phone in the past. I assumed this was a policy change and accepted it thought I noticed they only told me this after I gave the name for the order which meant I already wasted time ordering when she could have just told me that as soon I said I wanted the 75 piece combo. When we arrived around 12ish and placed the order with the same cashier I spoke to over the phone, everything changed once again only when I mentioned that we were tax-exempt and the name of my organization. She clearly still had an attitude following the phone call and sighed deeply about having to do a tax exempt order. The cashier called a woman from the back, who evidently did not understand what a tax-exempt card is. They questioned how many times we’re “allowed” to use it like it was a discount code instead of an official federal registration ID and claimed we couldn’t use the same number again because we had recently purchased food there. That is completely false. Tax-exempt status is tied to the organization, so the number does not change. Despite me explaining this, they continued to argue and called someone on speaker who claimed to be a manager. He also said we couldn’t reuse the same number because “you cannot use the same number multiple times,” which is simply incorrect. In fact other businesses in the area just keep our card on file to save themselves time. The woman who came from the back then said she was “not going to argue with these people” and spoke about us like we were not paying customers who have spent thousands of dollars at your business. The situation escalated further when the employee refused to give my card back and said she was keeping it as a record. I’m assuming this is so she can inconvenience my colleagues if they try to rely on wingstop to feed hungry children again in the future. I then overheard her in the back saying, “no orders more than 50, I don’t have time for this.” If you do not want to make chicken, why are you working at Wingstop? That is like me saying I don’t wanna talk to children and I manage an afterschool program. At that point, it became clear this was less about policy and more about staff not wanting to complete a large order even though Wingstop offers orders of this size. She ultimately refused the order, claiming she didn’t want to “get fired” and was “just doing her job” even though she was not. This experience showed a serious lack of training, professionalism, accountability, and basic understanding of tax-exempt organizations. It also reflects poorly on how large orders are handled. Our organization operates across Broward County and has spent a significant amount with Wingstop, but after this experience, even I as an individual will be going to competitors instead.
• TC

  Thomas Cioffi

  Feb 22, 2026
  5.0
  Grate

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