Tropical Smoothie Cafe

3.9
1052 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5409 N University Drive, Lauderhill, FL
33351, United States

Hours

Reviews

3.9
1,052 reviews
5 stars
681
4 stars
74
3 stars
47
2 stars
39
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of attention.

Cleanliness

Several customers reported issues with cleanliness, including unpleasant odors and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and issues with online ordering, leading to customer frustration.

Smoothie Quality

Inconsistent quality of smoothies noted, with complaints about excessive ice and lack of flavor.

Staffing Issues

Reports of understaffing and slow service, particularly during busy times, affecting overall customer experience.
  • XS
    Xiomara Santos
    2 days ago
    2.0
    I love singing and shopping, but the customer service isn't good because the people who work there aren't focused on the customers...they're distracted by other things.
  • LM
    Lex Martinez
    Jan 4, 2026
    1.0
    This is the second time I’ve come to this store before closing, and they’ve sent me away stating that they’re closed. I understand wanting to get your side work done. I worked in the hospitality industry when younger, but this is ridiculous. I rushed like crazy to get there at 11:42 PM. I took a picture with the time stamp of the hours of the store which clearly states open until 12 AM. My best friend is the store manager of a Starbucks. You serve until you’re closed. I’ve been a waitress and been sat five minutes before closing. You don’t turn them away or refuse them food. When I asked if there was a reason they closed open tonight on January 3rd, the gentleman said yes. I asked what it was, he just repeated they’re closed. Change your hours if you aren’t going to stay open until the time stated.
  • KR
    Krystal Ramos
    Dec 27, 2025
    1.0
    They've gotten my order wrong for the last time. I even called to make sure its correct. They still messed it up. Stay away from this location.
  • GH
    George Hernandez
    Dec 2, 2025
    5.0
    Great service and good quality food.
  • GZ
    Ginna Zamora
    Nov 8, 2025
    1.0
    Horrible experience. I placed an order through Uber Eats, and the restaurant didn’t even have the food I ordered. Instead of canceling the order on their end, they told me I had to cancel it myself just so they could still get paid. I was charged for an order that was never made or delivered and had to go through the hassle of disputing it. Even the driver confirmed that the restaurant refused to cancel, saying they “don’t have the capability,” but Uber support told me directly that they absolutely do. Completely unacceptable experience.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe in Lauderhill?

The dine-in hours are 7:00 AM to midnight Monday through Friday, 7:00 AM to midnight on Saturday, and 7:00 AM to 11:00 PM on Sunday.