McDonald's

Reviews

• DM

  Daddy MITCHELL

  2 days ago
  5.0
  Drive through is always fast at this location
• JM

  John Anthony Miranti

  4 days ago
  5.0
  It's McDonald's what do you expect
• CL

  Calvin B Lamar

  Dec 26, 2025
  1.0
  I am writing to formally express my concern regarding a very disappointing experience at your McDonald’s location at 1140 N State Road 7 (US-441), Lauderhill, Florida, on December 14, 2025, at approximately 10:29 PM. Upon arriving at the drive-thru, I waited an unusually long time at the ordering device without any greeting, acknowledgment, or request for my order. After receiving no response, I proceeded to the window, assuming there may have been a technical issue or staffing delay. When I arrived at the window, the cashier immediately responded in an unprofessional and dismissive manner, stating, “Don’t you realize that I’m the only one working both of those windows?” I calmly explained that staffing challenges are not the customer’s responsibility and that a basic level of courtesy and communication is still expected. Unfortunately, the cashier showed no concern, offered no apology, and continued to be rude. I then requested to speak with a manager. When I informed the manager that I intended to contact corporate regarding the incident, I was told that this is not a corporate store and that corporate could not assist me. I requested the owner’s contact information and was told it would not be provided. The manager stated that he would “handle it internally” and further mentioned that I was the third customer to complain about this employee, which suggests this is not an isolated incident. I want to be clear: I understand that staffing shortages happen, and I have grace for hard-working employees. What I do not accept is disrespect, dismissiveness, or the suggestion that customers should tolerate poor treatment because of internal operational issues. As the franchise owner, I believe you would want to be aware of how customers are being spoken to and how concerns are being addressed, especially when repeated complaints are involved. I trust that you value professionalism, accountability, and customer service, and I hope this matter will be taken seriously. I would appreciate acknowledgment of this complaint and information on how situations like this will be prevented in the future. Thank you for your time and attention. Respectfully, Calvin B Lamar
• BB

  Bitcrush

  Dec 21, 2025
  1.0
  The worst experience ever. Spent half an hour in a drive through line to get this piece of … It’s not what I ordered and I’m not sure that McDonalds even have this type of burger. Looks like it was cooked by a blind person. Don’t come here if you don’t want your dinner ruined.
• SS

  Stani Shlyahovy

  Dec 18, 2025
  1.0
  After placing a food order (drive-in), I requested a cup of hot water so I could warm my daughter’s milk. I was told that I would need to come inside the restaurant to receive it, and additionally, I was informed that it was not complimentary and would cost $1. I found this response to be rude and unprofessional, especially given that I had already placed a food order. Manager refuses to speak to me. Not coming back to this location.

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