Mixed reviews on customer service; some staff are friendly and helpful, while others display poor attitudes and lack of attentiveness.
Food Quality
Food quality is inconsistent; while some customers enjoy the cheesesteaks and fries, others report issues with taste and preparation.
Cleanliness
The restaurant is generally reported as clean, but some customers noted unclean tables and unsanitary practices in food preparation.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Pricing
Customers feel that prices are high for the quality of food received, with some expressing concerns about value for money.
AM
Alicia Mcnabb
Feb 6, 2026
1.0
Need to check their orders before they send it with the Uber Eats courier … item was missing
Very disappointing
OK
OTIS KIRKLAND
Jan 30, 2026
3.0
I got off work pretty late arrived twenty five minutes before closing.I guess that wasn't a good idea because I felt like no one wanted to help me.And it was to bother for me to be there.So I left, I needed help with my mobile order but I didn't get the feeling that anyone wanted to help me because it was late.But I give one hundred percent customer service, so long as i'm on the clock or dealing with my customer.I just wish fast food restaurants would hire people with the same energy.Other than that, the place is great and usually got really helpful.People.Just not tonight
MB
Manuel Bebe
Jan 23, 2026
1.0
KAYLEE needs to fix her attitude when taking orders. She wanted me to use the kiosks when their was 2 people their and I seen her throwing to go orders around. other older lady is great always has a positive attitude and is quick with customers.
EE
Erica T (E)
Dec 15, 2025
5.0
My family and I were just here this evening The staff was very friendly especially Katianna who was able to assist me with my son . The restaurant was clean and the food was fresh and hot thank you, thankfully my son was able to eat
KK
Kit
Dec 9, 2025
1.0
Terrible experience and I am one of their most regular customers 3 times a week on average. I ordered a sandwich with an extra steak and the cook literally threw away half of one of the steaks. When I asked about it the woman said I was lying but half the steak was obviously gone. Then I ask for a refund and she says she can't give me a refund. I informed her that I am a Diabetic, showed her my glucose meter and showed her my blood glucose was dropping and I can't wait here for 30mins for the manager to arrive and she starts laughing as if my illness etc is a joke. She then gives me a refund the whole time she was laughing like it was all a joke. However I did just discover Kings Original Chicken in the next building and their food is much better tasting and better pr8ced. Had the 5 chicken wing meal which cost me $10....much better than those wings at Charleys....the employees name was Jada.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Commercial Blvd Shoppes?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, delivery service is not available at this location as delivery is closed every day.
Is there a drive-through option at Charleys Cheesesteaks on Commercial Blvd?
No, the drive-through service is closed all days of the week.
Can I place a takeout order at Charleys Cheesesteaks?
Takeout service is not available as Charleys Cheesesteaks is closed for takeout every day.
Are there pickup services offered at Charleys Cheesesteaks?
Pickup services are currently not available since pickup hours are closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts Discover, Mastercard, and Visa as payment options.
Where is Charleys Cheesesteaks located?
It is located at 7948 W. Commercial Blvd, Lauderhill, FL 33351, United States.
Are there any other sandwich shops near Charleys Cheesesteaks?
Yes, nearby sandwich shops include Jimmy John's and Charleys Philly Steaks, great alternatives if you want to explore more options.
What dining options are available near Charleys Cheesesteaks besides sandwiches?
Nearby dining options include Tijuana Flats for Tex-Mex, First Watch - Lauderhill for breakfast and brunch, and Smoothie King for smoothies and juice bars.
What are some nearby stores and services customers might visit near Charleys Cheesesteaks?
Nearby, customers can visit Spirit Halloween for costumes, O'Reilly Auto Parts for car needs, BrandsMart USA Clearance Center for electronics and appliances, and UPS Authorized Shipping Outlet for shipping services.
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