Pizza Hut

Reviews

• CH

  Chef Harvey

  Feb 25, 2026
  1.0
  On Tuesday, 2/25, I placed an order through the Pizza Hut app for my children, who live in a different household. The order consisted of two XL Pepperoni New Yorker pizzas and a 10-count order of chicken wings. The total came to nearly $50, and the order was intended to be a simple, enjoyable meal for my kids. When I went to pick up my kids on Wednesday, 2/26, I later asked my children how they liked the pizza and wings. Their response immediately raised concern. They told me they did not enjoy the food and they asked why I ordered pineapple. Confused, I explained that I had ordered XL pepperoni pizzas, not pineapple. I then specifically asked one of my children—who had personally requested the wings—how the wings were. They all informed me that there were no wings included at all. After reviewing what they actually received, it became clear that the order was completely incorrect. Instead of my order, they were given two medium pineapple and sausage pizzas, and no wings whatsoever. This was not a small error, but a total mismatch from what was ordered and paid for. I returned to the store later that day to report the issue and seek a resolution. Unfortunately, the staff member on duty stated they were unable to assist and advised me to contact the general manager the following morning. While I understand that certain situations may require management involvement, it was disappointing that no immediate solution or temporary resolution was offered, especially given the cost of the order and the inconvenience caused. Mistakes can happen, but order accuracy and customer service are essential—particularly when customers are ordering for their families and relying on the brand’s consistency. I am hoping this matter is addressed appropriately once I speak with the general manager. I will provide an update once the situation is resolved.
• CI

  CEO FP Inc

  Feb 22, 2026
  5.0
  Brandon and Kealee were amazing very helpful and clean! Great Service
• YY

  Yo Yo

  Feb 22, 2026
  1.0
  I did an order by the phone at 11:30pm and it's 12:48pm and the delivery hasn't arrive yet, I call to ask and they just put me on hold for 15 minutes and never answer again, they charge me and lie about the delivery.. worst pizza Hut ever this is they address 2432 N State Rd 7, Lauderdale Lakes, FL 33321
• LK

  Laura K

  Feb 19, 2026
  1.0
  The worst
• NT

  Nashika Turner

  Jan 21, 2026
  5.0
  I ordered online and messed around for carry out. Called the store and Miss Shante( hope I didn’t mess up your name), I don’t know what kind of ship you’re running, but baby keep it up. The best Pizza Hut that I’ve had in a while. Pizza Hut please keep her. Phenomenal job. Not only did she solve my issue, she made sure my food was perfect. Much Blessings💜🩷

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