Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.
Slow Service
Numerous reviews highlighted consistently long wait times, particularly in the drive-thru, leading to frustration among customers.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot meals, others complained about cold or poorly prepared food.
Cleanliness
Some customers noted cleanliness in the dining area, but others reported unsanitary conditions in bathrooms.
Staff Attitude
Several reviews mentioned a lack of friendliness and professionalism from staff, contributing to a negative customer experience.
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jahirul Alam
Oct 28, 2025
1.0
Lazy people working here in the morning. They always lie to the customers that they are close at 3am 5am . But it’s says there are open 24hrs . Bad and lazy people working here
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Stachio Taylor
Oct 17, 2025
5.0
Customer service is amazing.
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Angela Barnes
Oct 4, 2025
5.0
Clean good food
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Security School
Sep 27, 2025
1.0
Terrible customer service, the purposely put down their drink machine to save money and make it very inconvenient for the customers and then if you ask for refills it’s only one time you or the customers had to pay again. This is not fair for the customers and if this Mac Donald a franchise I will make a complaint to corporate so they can look up into this matter .
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EF Ricky
Sep 26, 2025
2.0
Really dislike that place wait time is always so long