Dunkin'

Reviews

• NC

  Nicole Cabrera

  Oct 16, 2025
  1.0
  I honestly cannot wait for the day people actually do their jobs — not just show up for a paycheck, not just hand out half-effort service because it’s “easier.” This woman has absolutely no business working in customer service, let alone a coffee shop. She belongs at the Dollar Tree — and even they manage to be polite. I ordered a medium black coffee — not iced, not flavored, just black coffee. Somehow this genius hands me an iced one and then tells me I “didn’t specify.” Excuse me? If you’re that confused, isn’t it literally your job to ask? Common sense — and basic customer service — would tell you that when someone says “black coffee,” it’s hot unless otherwise stated. I swear, it’s like the bar for effort and professionalism has fallen straight through the floor.
• AG

  Aubrie Gifford

  Sep 25, 2025
  3.0
  My bagel would have been great if it were toasted literally at all… it was literally still cold. The staff is very kind, just wish my bagel was toasted.
• JE

  Jamie Eaton

  Jul 13, 2025
  1.0
  I went through the drive thru. I placed an order. The girl was very hurried so I did not get everything ordered that I wanted. At the window I tried to tell her I needed to add two more donuts. She told me “you can’t add to your order at the window.” I explained I was rushed by her and she said I “could go back through” if I need to add two more donuts. There were no other cars behind me at the time. I also told her that. She reiterated that I would need to “go back through the drive thru because I could not add to my order.” I did not go back through. I took my order home. My bagel bites were uncooked all the way through and I did not get the right donuts.
• SS

  sophie stanley

  Jul 11, 2025
  1.0
  Woman at the drive through was absolutely miserable. I wish i would’ve pulled back around and got her name. She was insanely short and rude to us while ordering, and we heard her using profanity and talking about customers in a way that i have never heard someone in a customer service position talk. She wears a pony tail and visor almost every day, and has somewhat of a hispanic accent. Since i know the managers at this location have an issue with deleting reviews, im sure all this employee will receive is a slap on the wrist, and after reading the piles of one star reviews all seemingly having the same customer service issues, i will not be returning here again.
• JM

  Jeremy Mayer

  Jul 5, 2025
  2.0
  What happened to Dunkin donuts? Out of stock, as usual, over priced and under staffed.

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