Dunkin'

Reviews

• JS

  john smith

  3 days ago
  1.0
  The girl at the window sucks when it comes to customer service. I had to ask her twice that I wanted light ice in my coffee aside from the way I ordered it in the drive thru. She told me i should've ordered no ice and the attitude I got from her u would've thought it was her coffee she was making. On top of that I asked for the manager after she walked to the front of the store with my coffee and came back it was still the same ice and after explaining the situation to both of them and explaining I wanted a Xtra expresso shot added to my coffee with less ice they both walked to the front of the store instead of going to the back where the expresso shot should be at, and they sat there for minute then came back and charged me for the expresso shot as if they really put it in there. ( what dunkin donuts keep they expresso shot in the lobby ) as if I didn't know how restaurant operations work. The manager had attitude and the worker had a attitude so I wouldn't doubt they probably spit in my coffee while they was in the lobby. So when I got home I tossed the coffee in the trash and be damned if I go back there. Look at cameras. I went in drive thru a lil bit after 8-830ish March 8th 2026. Ps don't waste ya morning with these people. Plenty dunkin donuts elsewhere
• JK

  Jazzy Kathleen

  3 days ago
  1.0
  Went here to get coffee this morning. Girl in drive thru had an attitude about my bf asking for ice to be taken out of his Large Ice Coffee, she copped an attitude and said " do u want no ice?" Like she was tryna be smart. Then, we ask for manager and he act like he ain't really care either, no apology no customer service, even walking off going back and forth jus to give him the same coffee??'My bf also wanted an extra expresso shot, paid for it and never put it in his coffee. It's a darn shame cause we like Dunkin coffee to start our day. When you go into a establishment u expect to get some kind of customer service. And usually do at dunkin. Not this one. Very disappointing! We'll be going to another one from now on.
• LD

  Larrie Deatz

  Feb 4, 2026
  5.0
  Always gets my coffee just right
• PJ

  Princess Jakey-Poo

  Jan 28, 2026
  2.0
  Sometimes I don’t understand why people act the way they do because honestly, what did I do to that employee To deserve all the disrespect that I was receiving. I go there almost every other day to get my coffee and now I’m kicked out for pointing out someone’s attitude I really told this woman “you didn’t have to give me all that sas”and just excellent from there these people really don’t know how to live life without problems because I seen all the bad reviews and they say the same thing.
• DE

  Debbie Edwards

  Jan 25, 2026
  2.0
  Had to place my order on the screen, which was very hard to navigate. Only wanted two donuts and waited 10 minutes (because they were so Busy helping the drive-through customers) and finally went up and said can I please get my two donuts, staff was quite unfriendly. The donuts were not fresh at all.