Chipotle Mexican Grill

Reviews

• CG

  Courtney Guill

  1 day ago
  1.0
  I went to this location today with my boyfriend and he received RAW CHICKEN! He was very calm about the whole thing because they were extremely busy and just asked for a fresh bowl. He was told to get back in the astronomically long line(it was tattoo day). So instead he tried to tell the people that were making the bowls that he needed a new one because the chicken was raw and instead they basically ignored him and then rolled their eyes. My boyfriend decided he would just take a refund and we would leave. They gave him a refund but it was a dollar short. I got irritated and told the other patrons to be careful if they got chicken because my boyfriends was raw and we left. Some of the girls we told to make sure if they got chicken to be careful came out and told us that the people working there told everyone that we were lying. I just didn't want anyone to get sick from eating raw chicken as it can make you extremely ill! This whole situation could have been handled in a way that made everyone happy but the customer service and food was atrocious.
• SC

  S Con

  1 day ago
  1.0
  Another example of how unprepared chipotle is for their events. You set a bogo deal and don’t have enough food, and this was a one hour event, unlike in November which was all day. No excuse. Management do better and I get it your employees are stressed, but they can learn to be friendly to patrons. Bad attitudes all around
• RA

  Ricky Asrula

  5 days ago
  1.0
  I enjoy ordering off the Chipotle app here and there. I was even understanding when they limited the extra portions. I don’t like the Al pastor but still came back and ordered again to support. But now I’m thoroughly upset. Look at the nice little review I got from an employee I got in my lunch today. I never asked for commentary from someone who works in the back. Employee should be disciplined as you work in a customer service industry.
• TW

  Tanya Weaver

  Feb 24, 2026
  1.0
  The first young lady serving the food seems to be having a bad day and has an attitude problem. She doesn't smile doesn't say hello she just tells you what do you want. I watched her give a young man in front of me great service a smile. She even filled his bowl completely. I literally had to ask for some more food because she didn't even put a scoop full. She got attitude when I asked her for a little more. Then she doesn't even finish with the rest of the food portion of hers that goes on the bowl. She just slung it down to the next girl. I will never come back to this Chipotles and I will tell all my friends to not come here either. She needs to either be retrained or let go, bc if she doesn't like her job she shouldn't work here.
• CB

  Cassidy Ballard

  Feb 9, 2026
  1.0
  2nd terrible experience with this location in the same day …. Earlier today I was doordashing and watched the order maker, finish up the only order on her screen while front cash told me that she was in the process of making my customers order …. Then the order maker proceeded to make 4 other orders before she started working on my customers order, which was in queue before any of the others . I went back to this location to grab myself dinner and had a very unpleasant experience. I ordered the sofritas bowl ($9.15) with extra guacamole (per usual for the past two years)…. I added two tortilla wraps and sauce on the side … I was charged $17.28 ($5.50 of which was for guacamole) when I questioned the price at the register the worker who made my bowl said it’s extra for quac and I proceeded to ask even if it’s a side for the bowl because I’ve never paid extra. Upon processing how completely outrageous that price is, I asked for a refund and the female manager of this location would not honor my request for a full refund until I had to request it three times ….. I wanted her to make me another bowl without the extra quac but she was not willing to negotiate with me unless I got a full refund and didn’t get anything else . She stated she would just give me $2.75 back and I could keep my bowl and I explained I pay like $13 for my bowl and always have but if she wasn’t willing to accommodate me, then to give me the full refund and I’ll leave. After issuing me my refund, I tell her to have a good night, she snatches my previous bagged order off the counter and tosses it in the trash . I will not be returning to this location and am very upset with the service I didn’t receive . Photos included are my order from tonight and past orders ! Anything over $13 included either side tortilla, chips or both … I understand if policies were changed or previous workers did not uphold company policy but I should not have received such distasteful treatment this evening . My refund should have been honored without questions and remade per request because I am a paying customer who has the free will (or so I thought) to do as I please with my earned income …… Due to the poor service, these workers lost the company more money than an extra half scoop of guacamole would have and a former loyal customer. I’m on my way to Moe’s 🌶️

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