Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers expressed disappointment with the quality of food, particularly with new menu items like steak bites and sandwiches, often describing them as burnt or poorly prepared.
Customer Service
Customer service experiences varied widely; while some praised friendly staff, others reported rude interactions and poor handling of complaints.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area, while others praised the cleanliness of certain locations.
Pricing Concerns
Several customers felt that prices were too high for the quality and portion sizes of the food, leading to dissatisfaction.
TP
Timothy P
6 days ago
1.0
Oh my God the people that work here they must just find out by the dumpster in the food was so disgusting!! if you’re trying to get food poisoning, this is the place to go
MM
Marcy MalkinStarnes
Dec 26, 2025
5.0
Food is consistently wonderful.
JN
Jim Normand
Dec 11, 2025
5.0
I did not go inside, but I love going to Arby’s.
RG
Remodel Guy
Dec 11, 2025
4.0
Average
MD
Mike Dwyer
Dec 9, 2025
3.0
They seem to have dropped the 2 for deals. Now it's too expensive. Bummer.