NP
Nick Pascazi
Jan 25, 2026
Your location is nothing if not consistent: every single time I order here (assuming you even have what I want), the food comes out lukewarm at best, usually closer to straight-up cold.
I've never once gotten hot food from this place. For the prices you charge, the bare minimum should be food that's actually warm. I'm guessing it's those warming trays that have ruined half the fast food game—yours clearly aren't doing the job, and you're just banking on people eating it anyway.
Yesterday my buddy (who lives 5 minutes away) grabbed me a Crispy Fish sandwich and potato cakes while we were working on a project. He came straight back and the fish wasn't even warm to the touch; potato cakes were barely warm as well. Called and complained—spoke to Jay, got told to come back the next day to "resolve it."
Well, tonight was that next day. Same exact low-effort garbage. Fish was room temperature (an improvement I guess), potato cakes lukewarm at best. Nobody gave a damn to make sure it was actually hot and fresh even after we told you about the night before. That's the real tell.
I'm not usually the complaining type, but I've had enough. Prices keep climbing while quality keeps diving—it's infuriating. This Arby's, Taco Bell, Popeyes… the whole Ulmerton Road strip is a parade of mediocrity. Taco Bell on Ulmerton Road recently handed me a "box" meal (in a bag, box was MIA) with half the items unwrapped and loose at the bottom like they were shooting hoops with the food. Makes you wonder if it hit the floor first. So they handed me a deconstructed meal in a bag. Pathetic!
You guys aren't the absolute worst, but you're damn close. Customer service is obviously underwhelming and the food is even less impressive. You're a textbook example of why once-decent chains (Checkers, Hardee's, etc.) keep shuttering—nobody cares anymore, and it shows loud and clear.
I won't be back. Don't bother responding or offering another "resolution." Tonight was supposed to be that, and you blew it again. Peace out.