McDonald's

3.3
2123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1450 W Lantana Rd, Lantana, FL
33462, United States

Hours

Reviews

3.3
2,123 reviews
5 stars
735
4 stars
349
3 stars
333
2 stars
170
1 star
536

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Wait Times

Customers consistently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many customers complained about cold or undercooked food, as well as missing items from their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms.
  • RW
    R. W.
    Dec 29, 2025
    2.0
    Wait time was horrible and then after the long wait items were missing 😕
  • VP
    Vincent Price
    Dec 19, 2025
    4.0
    Placed an order through the mobile app. Ordered a chicken biscuit and it was burnt. Always check your food before leaving. I went back and the manager assisted me. She apologized and had my order re-done. The experience went from not satisfied to satisfied. I would return on the basis of their customer service.
  • C5
    chiefballer 52
    Dec 17, 2025
    1.0
    Idk what happened to this location but it 100% fell off. Used to be a perfect spot for a quick stop for a quick meal on the way home from a long day at work. Order on point with all items fresh and hot.. Idk if management changed or ownership or what...but the women who was on duty 12/17 at 10:00 has zero business running a register, let alone a branch... items missing. Cold. And incapable of basic communication. I asked for extra onions and pickles and got absolutely none. When I mentioned it the manager gave me attitude and snatched the burger. Took it to the back. And added onions. Then threw it directly in my bag, wide open. They literally dumped the entire onion tray on my burger out of spite.... this manager has zero business in customer service....absolutely disgusting individual. Update: just read some older reviews. Appears this new manager makes a habit of poor service and disrespectful attitudes.... hopefuly ownership addresses this and brings the location back to standard..
  • MT
    Mike TRADES
    Dec 10, 2025
    1.0
    This place is disgusting. The employees are horrible. The food is always cold. My son is always complaining about their french fries and their chicken nuggets always being stale, the management socks, and the ladies in there right now on Wednesday. December 10 11:37 PM our disrespectful and rude slammed the doors on me and told me they were closed after the doors were wide open. This place is disgusting.
  • VB
    valentina Piza Beltrán
    Dec 6, 2025
    1.0
    I had to give it one star, but for me this place deserves –5 stars. The food took around 45 minutes to be ready. When we placed our order, we asked for sauces, but when the food arrived, we didn’t receive any sauces or napkins. I requested additional sauces, and the manager, very rude, refused to give me any, saying I had to pay for them (even though we ordered three adult combos). I tried to explain that we never received the sauces in the first place. One of the employees handed me a few, and the manager started yelling at her and at me as well. The service at this location is terrible, and the owner should address this issue. Why treat customers so poorly? If the manager doesn’t like her customer service job, she should look for a position that matches her expectations. This place is not recommended at all.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1450 W Lantana Rd?

McDonald's at 1450 W Lantana Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location provides 24/7 drive-thru service.