At Wendy’s in Land O Lakes, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Land O Lakes, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback indicates a mix of friendly and rude service, with many customers experiencing long wait times and incorrect orders.
Food Quality
Numerous reviews highlight issues with food being served cold, incorrect items, and overall poor quality.
Cleanliness
Several customers reported unsanitary conditions, including dirty dining areas and bathrooms.
Ordering Process
Many customers expressed frustration with the mandatory kiosk ordering system, feeling it detracted from customer service.
SF
Selina Feldmann
Feb 24, 2026
5.0
Amanda was a delightful employee. This was a breath of fresh air and I really needed it.
PP
P
Feb 5, 2026
1.0
PLEASE DONT WASTE YOUR TIME COMING HERE! This Wendys always has the worse customer service and tonight I actually went inside. It was SO dirty behind the counter , no one was in uniform ( and no one looked showered 😣), and everyone was no older than 18. And on top of it, they could care less that my money was taken and I had no food! What a shame because this is a new store in a great location.
FO
Frances Ogletree
Jan 28, 2026
1.0
Id give negative stars if I could! Waited at counter unaknowleged for more than 15 minutes while the person responsible for taking our order did "busy work". Went to the drive through an placed the order with automated system. At window, order was wrong. Drive through person was very friendly and we repeated our order. We ere ask to pull forward. Order came out wrong, but drive through attendant then brought out the corrected order. Got back to the house and bit into chicken sandwich to find it was raw in the middle. I hate this because Wendys was my favorite fast food. Now I can't go by one with out my stomach gripping.
AW
Asa Waterstraut
Jan 24, 2026
1.0
They installed an AI drive thru system that, predictably, is total garbage. I feel bad for the drive thru workers that have to step in when it fails to understand people properly.
KJ
K.E. Johnson
Dec 28, 2025
1.0
Stopped here around 9am on a Sunday morning. No other cars in the line. No coffee. They said “oh I can brew some but it will take a while and you’ll need to pull forward.” I got the orange juice instead. The 2 sandwiches, 2 burritos, and 3 breakfast potatoes were ice cold. I ordered 4 drinks and got zero straws and 4 napkins. Disappointed in customer service and in food quality. I will not come here again and do not recommend it.
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