Dunkin'

3.0
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakewood Ranch, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8425 Lorraine Rd, Lakewood Ranch, FL
34202, United States

Hours

Reviews

3.0
234 reviews
5 stars
88
4 stars
25
3 stars
16
2 stars
15
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Many customers reported negative interactions with staff, describing them as rude, unprofessional, and lacking basic customer service skills.

Food Quality

Customers experienced issues with food quality, including burnt items, incorrect orders, and limited availability of menu items.

Management Issues

Frequent mentions of poor management and lack of training for staff, leading to disorganization and inefficiency.

Cleanliness

Several reviews noted that the establishment was dirty and poorly maintained, impacting the overall customer experience.
  • DB
    Dan B
    6 days ago
    1.0
    They have 1 person working there every day. In such a great location- someone with the means should buy this and revamp it all.
  • JV
    Jarid Visser
    Oct 4, 2025
    1.0
    These people can’t follow an order to save their lives.
  • AL
    A L
    Oct 1, 2025
    1.0
    Went thru drive thru - asked for 5 dozen donuts. Was told I needed to come inside because picking out any 60 donuts would be a longer process. When I arrived I inside, the attending staff then told me that I need to Pre-Order any multiple boxes in the future because they have limited donut supply daily and per new management this would be required to fulfill the order. That particular staff member then said that another staff would take my credit card payment. I’ve been coming to this location for 2 years and the new staff and supposed new management seem a downgrade. Very robotic, not genuine voice inflection for an intention of sounding nice.
  • KB
    Katie Beckman
    Sep 12, 2025
    1.0
    The service at this Dunkin' location is the worst I have ever experienced. I placed an order for a single breakfast sandwich on the mobile app after I dropped my kids off at 8:11 am. I arrived at Dunkin' less than 10 minutes later and waited in the drive thru line. I did not receive my order until 8:50 am. When I picked up my food at the window I was visibly annoyed and the staff member told me I was "rude". I could have gone out to breakfast somewhere else, sat down, and been done in that amount of time. The staff clearly need more training in how to be timely and also respectful of customers' time. The whole point of a drive thru is to be in and out quickly. Do better, Dunkin'.
  • JB
    Justin Bond
    Aug 26, 2025
    1.0
    I ordered a dozen donuts. Drove all the way there only to be told Store did not have any of the donuts I ordered. I asked for a refund. Employee said they couldn't refund/credit, I had to use the app. Been trying 3 days to get my money back. Horrible service! Horrible app. Very dissapointed. DO NOT USE THE APP TO ORDER! AND, IF POSSIBLE, SHOP SOMEWHERE ELSE!

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation in Lakewood Ranch, FL?

Dunkin' in Lakewood Ranch, FL is open daily from 5:00 AM to 8:00 PM.

What special seasonal items does Dunkin' offer?

Dunkin' currently features Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and a new Cereal N' Milk Iced Latte made with real marshmallow flavored cereal milk.