Wingstop

3.1
665 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lakeland US Highway 98 N.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3119 US Highway 98 N., Lakeland, FL
33805, United States

Hours

Reviews

3.1
665 reviews
5 stars
267
4 stars
69
3 stars
42
2 stars
58
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

While some customers enjoyed the wings, many complained about food being cold, undercooked, or not prepared as requested.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and problems with online ordering.

Management Issues

Several customers noted a lack of effective management, leading to disorganization and unresolved complaints.

Cleanliness and Environment

Feedback indicated that the restaurant was often unclean and uncomfortable, with issues like broken drink machines and no air conditioning.
  • MB
    Mrs Box
    6 days ago
    5.0
    Love this place the guys in the back work hard and keep it going. The counter people are knowledgeable and attentive. Food is great thank you
  • JP
    Janett Ponce
    Jan 5, 2026
    5.0
    Fast & friendly, wings & fries are always fresh & yummy, very good experience, best location in Polk <3
  • CP
    Cherry Padilla
    Dec 24, 2025
    5.0
    Jaxon provided Exceptional service from the moment we walked into the store he made sure to provide the answers to every question we had and was able to find the menu item we were looking for that was not on display. The food came out very fast and although we were missing our Hawaiian chicken wings, he made sure that we would get it kudos to Jackson.
  • GG
    Gabriela Gheller
    Dec 19, 2025
    5.0
    When I say this location LIKE THAT…this is THE location! Best wings, sauced, FRIES MADE CORRECTLY (IYKYK), and the service? OUTSTANDING! Man I make the drive to this location just cuz I know they will get me right EVERY TIME!
  • RM
    Rory Manning
    Nov 21, 2025
    5.0
    Wow I can say everyone here was nice and the service was so fast . I placed my order and not even 10 minutes I had to wait . I was dreading to come here to order I haven’t been here in about a year because the service was terrible always waited over an hour for food always forgot things , I’d place online orders and wouldn’t even be done at time frame . I feel it’s run under new management or someone bought this wingstop and turned it around I’m so happy right now thank you staff !

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.