Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,457 reviews
5 stars
614
4 stars
299
3 stars
190
2 stars
89
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Efficiency
Customers expressed frustration with slow service, particularly in the drive-thru, and the use of kiosks instead of traditional ordering.
- KBKristi BaskinDec 12, 20255.0Good food and always fresh
- NNNicole NiemiDec 6, 20255.0Bear- gave me great customer service
- JCjinny cottoNov 30, 20251.0Oh my God, I went to the store and the manager is disrespectful. He has a super arrogant attitude. He doesn't know how to treat customers, there's no organization. The employees are just chatting and not taking orders. They need to take action against the store and the manager.
- LBLatoya BridgesNov 22, 20251.0The people are so dull no smile no nothing just dry and when taking your order felt like i was talking to myself and then i didnt get my sauce i asked for sweet and sour got hone and had sweet chilli a bummer dood was ok could have been what i wanted if i had my sauce
- GBGabriel BatistaNov 20, 20253.0Neutral need improvement in indoor customer experience. Way too focused on drive thru and lack of welcome experience when customer eat inside. Place is nice and clean. Also please put napkins and ketchup for fries. Your manager order them monthly for a reason.
Frequently Asked Questions About Wendy's
Is 5740 Highway 98 North Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location in Lakeland, FL serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
How can I check if Wendy's delivery is available near me?
Use the Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' field to see if delivery is available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
Call (863) 816-8086, use the Wendy's Contact page for live chat or messages, or call the Customer Care team at 888-624-8140.
Where can I find the menu and nutritional information for this Wendy's?
Visit the online menu at menu.wendys.com where you can see pricing and nutrition details, or use the Wendy's mobile app. Nutrition info posters are also available in-store.
Are there any gas stations near this Wendy's location?
Yes, Murphy USA #6547 and 7-Eleven convenience stores with gas stations are nearby, which can be convenient for customers fueling up before or after visiting Wendy's.
What nearby places can I visit after dining at Wendy's?
Nearby places include Charleys Cheesesteaks and Wings for more dining options, Walmart Supercenter for shopping, and Surf City Squeeze for ice cream treats.
Are there any automotive services near Wendy's for vehicle care?
Yes, Mister Car Wash, Bay Breeze Car Wash, and O'Reilly Auto Parts are nearby for car washing and automotive parts needs.