Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,446 reviews
5 stars
608
4 stars
298
3 stars
188
2 stars
89
1 star
263
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms.
Order Accuracy
Customers consistently experienced issues with incorrect orders and missing items.
Management Problems
Several reviews pointed to a lack of effective management and training among staff.
- TMTiffany MirandaNov 9, 20252.0Closes before the close time . I got off the interstate for no reason Lady in the store but don’t want to work
- SOSarrah OharaNov 1, 20255.0Food was delicious
- AJAnisa JackowskiSep 30, 20255.0Good is always hot and fresh. Can’t wait till the lettuce shortage is over though smiley face.
- ERErik RuizSep 13, 20251.0This Manager did not take my order after I waited 10 minutes and then when his employee told him to, he said I work kiosk whatever happened to everybody working hard and doing different jobs. He was very rude. I took a picture of him to put on the review because he was very disrespectful and he said his name is Carlos. I did not believe that And he threatened to call the cops on me lol with all the things going on in this world, you threatened somebody to call the cops because they took a picture of them for a review good job Carlos lol yes you suck at customer service 😂
- TATrisha AlbachSep 8, 20251.0These employees at this Wendy's are highly incompetent. Refused to honor the app took my rewards points and no reward. Gave me cold stale french fries and nuggets were like little hockey pucks they had been sitting out for hours. Then they look at you like you're crazy for asking for new ones. Do better Wendy s
Frequently Asked Questions About Wendy's
Is 5740 Highway 98 North Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lakeland, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lakeland, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (863) 816-8086.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5740 Highway 98 North Wendy’s serve breakfast?
Yes, this Wendy’s location in Lakeland, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location in Lakeland, FL serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
How can I check if Wendy's delivery is available near me?
Use the Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' field to see if delivery is available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
Call (863) 816-8086, use the Wendy's Contact page for live chat or messages, or call the Customer Care team at 888-624-8140.
Where can I find the menu and nutritional information for this Wendy's?
Visit the online menu at menu.wendys.com where you can see pricing and nutrition details, or use the Wendy's mobile app. Nutrition info posters are also available in-store.
Are there any gas stations near this Wendy's location?
Yes, Murphy USA #6547 and 7-Eleven convenience stores with gas stations are nearby, which can be convenient for customers fueling up before or after visiting Wendy's.
What nearby places can I visit after dining at Wendy's?
Nearby places include Charleys Cheesesteaks and Wings for more dining options, Walmart Supercenter for shopping, and Surf City Squeeze for ice cream treats.
Are there any automotive services near Wendy's for vehicle care?
Yes, Mister Car Wash, Bay Breeze Car Wash, and O'Reilly Auto Parts are nearby for car washing and automotive parts needs.