Brand Certified
Wendy's
4.1(916 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3545 Lakeland Highlands Rd, Lakeland, FL
33803, United States
Certified by Wendy's • Mar 01, 2026
(863) 644-5777
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/fl/lakeland/3545-lakeland-highlands-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
4.1
916 reviews
5 stars
487
4 stars
216
3 stars
121
2 stars
33
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
There are significant concerns about food freshness and quality, with multiple reports of cold or improperly prepared items.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, indicating a lack of consistency in order fulfillment.
Cleanliness
The location is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Speed of Service
While some customers appreciate the fast service, others report long wait times, especially during busy periods.
- SNSteve NguyenFeb 13, 20261.0Drive thru employee, Janessa was extremely rude and condescending. I dont write too many reviews, but I wont be coming to this wendys ever because of her.
- EOeddie ortizFeb 8, 20263.0Like the double stacks
- MSMS. SweetsFeb 8, 20261.0Just purchased a salad ,my problem with this is stop telling the customers its a freshly made salad but when you get its already been made up,and the tomatoes weren't fresh ,and the egg wasn't fresh ,the bacon not fresh and the chicken wasn't fresh .Its misleading and I wouldn't have ordered salad today and they gave me peacans instead of croutons for a cobb salad. Do better and teach the workers what they are suppose to give the customers ,STOP LYING WENDYS U DON'T GIVE FRESHLY MADE SALADS
- EREmilio RomanFeb 4, 20265.0They knew me by name and always delivered fast, delicious food.
- LLLandonJan 21, 20261.0Waited 15 minutes for 2 coffees… at 10:45 am
Frequently Asked Questions About Wendy's
Is 3545 Lakeland Highlands Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3545 Lakeland Highlands Rd currently open?
Yes! This Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.
What are the operating hours for Wendy's drive-thru service?
The drive-thru is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast meals?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I place an order for Wendy's near me?
You can place an order through the Wendy's app or at order.wendys.com by selecting your location and choosing your items.
Does this Wendy's offer delivery and takeout options?
Yes, Wendy's offers both delivery and takeout services at this location.
Which payment methods are accepted at Wendy's Lakeland Highlands Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's Lakeland Highlands Rd for feedback or questions?
You can call the restaurant directly at (863) 644-5777 or reach the Customer Care team via the Wendy's website contact page or by phone at 888-624-8140.
Are there other restaurants or food options near Wendy's at Lakeland Highlands Rd?
Yes, nearby options include Mellow Mushroom for pizza and sandwiches, as well as Arby's for American fast food.
What nearby shopping centers can I visit before or after dining at Wendy's?
You can visit Lakeland Marketplace and Merchants Walk shopping centers, both located close to Wendy's.
What types of services and facilities are near Wendy's for convenience?
Nearby facilities include Lowe's Home Improvement for hardware and gardening, several car wash locations like Love Car Wash and Waters Car Wash, and CubeSmart Self Storage for storage needs.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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