Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
849 reviews
5 stars
471
4 stars
197
3 stars
106
2 stars
29
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the freshness and quality of the food, although some noted inconsistencies with temperature and portion sizes.
Service Experience
Customer service received mixed reviews; while many highlighted friendly and efficient staff, others reported rude interactions and order mistakes.
Cleanliness
The restaurant was frequently described as clean, with particular praise for the bathrooms, although some reviews mentioned areas needing attention.
Speed of Service
Several customers appreciated the quick service, but there were complaints about slow service during peak times.
Overall Satisfaction
Overall, many customers expressed a strong preference for this location, citing it as one of the best Wendy's they have visited.
- MBMarcus BarnesNov 12, 20255.0Always professional
- TSTyson SandsNov 7, 20252.0Food wasn’t hot. There’s a maintenance worker working on the Coke machines standing on the counter where the condiments are with his dirty shoes…inches away from the ketchup dispenser. Doesn’t look like any prep was done for him to do his job away from food, condiments, and utensils (move them to a different location temporarily?).
- TCTiff CapersSep 4, 20255.0Attended funeral service for my good friend’s young son. He will be missed. The service was lovely, accommodations were wonderful. The word was even better.
- MHMichele HolmanAug 11, 20255.0Always a perfect stop on my way to work! Fast friendly service! 👊🇺🇸😎
- MGMango GhostAug 8, 20254.0I had a salad and it was great. Very fresh. I ordered a single burger meal and the lady gave me a large drink for free. Service was great. Very on the the ball. Friendly and fast. Very clean restaurant. Bathrooms were very clean.
Frequently Asked Questions About Wendy's
Is Us 98 South Pkwy Univ Center Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lakeland, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lakeland, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (863) 619-2989.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Us 98 South Pkwy Univ Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Lakeland, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 3695 Innovation Drive, Lakeland, FL?
The drive-through at this Wendy's location is open from 6:30 AM to 11:00 PM every day of the week.
Is the Wendy's at 3695 Innovation Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on Innovation Drive?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
Does this Wendy's have dine-in and drive-thru service?
Yes, this Wendy's offers dine-in, drive-thru, and delivery where available.
How can I contact Wendy's at 3695 Innovation Drive with questions or feedback?
You can call (863) 619-2989 or use the Customer Care options via live chat or their contact page on wendys.com.
Are there nearby medical facilities around Wendy's at 3695 Innovation Drive?
Yes, nearby medical facilities include Lakeland Regional Health, IMA Medical Clinic of South Lakeland, and Florida Orthopaedic Institute which visitors might want to visit before or after dining.
What nearby places can help customers find Wendy's at Innovation Drive?
Nearby organizations such as Kindelan McDanal & Associates and Taylor Clark - Northwestern Mutual can assist with orientation, helping customers locate Wendy's more easily.
Are there other fast food restaurants near Wendy's at 3695 Innovation Drive?
Yes, there is another Wendy's fast food restaurant nearby, which could be useful if one location is busy or closed.