Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported poor service, including rude employees, incorrect orders, and long wait times.
Food Quality
Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold or stale food.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Positive Staff Interactions
Despite service issues, some customers noted friendly and helpful staff members, particularly mentioning specific employees.
SC
Shaniqua Cook
Feb 10, 2026
5.0
Food cold
MK
Mike Kennedy
Feb 6, 2026
1.0
Went through the drive through had me pull up to the Mobil parking spot and been waiting 10 minutes they obviously forgot about me again happens all the time and there not even busy.Use the extra gas and go somewhere else.Terrible service
SM
Stephanie Meyer
Jan 31, 2026
5.0
Better tasting food here at 3695 Innovation Dr off 98 than their other location in Mulberry on 37/S FL Ave Lakekand and Shepherd Rd.
CC
Court
Jan 26, 2026
1.0
Came at 11:20 ik it's last but the baconator tasted like it had sat out for 10 hours. Stale as all hell the bread was so stale it was crispy so gross. My first and last experience here. The one on socrum loop is so good tho YALL!!!! GO THERE LOL
JA
Jennifer Ann
Jan 21, 2026
5.0
Wendy’s in general is going downhill but this location was nicer than the other ones in the area. Employee I think named Jonathon went above and beyond and the food actually tastes fresh