Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
665 reviews
5 stars
394
4 stars
130
3 stars
48
2 stars
23
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, wrong orders, and rude staff, leading to a frustrating experience.
Smoothie Quality
While some customers enjoyed the smoothies, many noted inconsistencies in taste and quality, with complaints about watered-down flavors and poorly blended drinks.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
Positive Staff Interactions
Despite service issues, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the challenges.
- APAlex PJan 3, 20261.0I have spent thousands of dollars on this franchise. I ordered two different smoothies that I always get. Both had to be remade. Both were still not good the second time, albiet different. This entire franchise needs to do training on how to make a smoothie CONSISTENTLY. They arent cheap and theyre not quick, so at the very least, there should be quality.
- FLFLcracker LeanneJan 2, 20264.0Met a friend for after work smoothies. I got the chocolate banana something or other. It was actually really good. There was no one else in the store when we arrived. We ordered and didn't hear any blenders going for a hot minute. I was wondering if anyone was working in the back. Eventually I heard them making or smoothies. It was so cold in there that we eventually got up and went outside.
- MMM MDec 16, 20251.0We use to come here all the time. Then I believe they hired some new help, and things went down hill. Kept getting wrong orders, food not made right, lack of ingredients, burnt food, and a more serious issue which I will not list here at this time. Seems they hired new workers around Oct/Now, specifically one newer lady who was becoming repeating rude with guests. Assuming she was new since I never saw her before, then she was there quite often. Trash the past few times was never picked up and was overflowing. I sent a complaint in online for each order that was burnt, made wrong, etc...and never heard nothing back. This use to be the better of the locations.. We have been trying different places instead since never heard nothing back after numerous attempts to correct the errors.
- SMShankira McGowanNov 18, 20251.0Ordered a wrap online. Went to pick up, it’s the wrong wrap. I took it back thinking they would simply remake it, but instead they had me wait five minutes for my original wrap which had been sitting on the counter the whole time and was now cold. This was just this past Saturday. Like how hard was it for yall to do your job and make another wrap? That was completely avoidable and inexcusable. Pure laziness. Wasn’t even busy at the time.
- AUAMPed UpOct 24, 20255.0Great smoothies, great customer service
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturdays, and 10:00 AM to 6:00 PM on Sundays.
Can I place an order ahead for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead using their app or online for delivery, curbside pickup, or in-store pickup.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What kind of food and drinks does Tropical Smoothie Cafe serve?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, and desserts including acai bowls with options for vegan and gluten-free diets.
What are the regular opening hours of Tropical Smoothie Cafe?
The cafe is open daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
What nearby businesses could I visit before or after dining at Tropical Smoothie Cafe?
You can visit nearby places such as Golden Rule Title LLC for real estate services, Pantslers Law Firm & Co for legal services, and Flowers By Edith for floral designs.
Are there nearby financial services to Tropical Smoothie Cafe in Lakeland?
Yes, nearby financial services include Truist bank, MIDFLORIDA Credit Union - Lakeland Tower Annex Branch, and MIDFLORIDA Credit Union Drive-Thru Only.
Is there parking available near Tropical Smoothie Cafe?
Yes, 214 South Tennessee Avenue Parking is located nearby for convenient access.
Does Tropical Smoothie Cafe offer healthy and family-friendly options?
Yes, they offer healthy foods including vegan and gluten-free options and have a children's menu, welcoming families in a casual atmosphere.