Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
500 reviews
5 stars
233
4 stars
61
3 stars
36
2 stars
28
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Product Quality
Many customers reported that smoothies were often watered down or poorly made, leading to dissatisfaction with the product.
Cleanliness
The location received multiple complaints about cleanliness, with reports of dirty floors, unkempt bathrooms, and overall unsanitary conditions.
Management Issues
Several reviews pointed to ineffective management, with claims of disorganization, lack of accountability, and poor employee training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service, indicating that experiences can vary.
- SDS DaileyNov 16, 20255.0I was in Lakeland and wanted my Tropical Smoothie and the website wouldn't work.Demyia Thompson answered your phone, I explained that I was physically challenged. And she said to call back if it wouldn't go thru. I was frustrated and my phone rang, she called me back when she didn't see my name on an order. She came out to my car and took care of me. She's my Tropical Smoothie angel, thank you. Shirl Dailey
- TPTye ParkerNov 2, 20252.0Came in a few months ago, and had two smoothies made. They tasted like water. Asked for them to be remade the lady on the register customer service was horrible, she proceeds to tell me they are not nasty because she made them and she knows what she is doing. Obviously not, requested a refund and still waiting on my $20 to be refunded. I guess I’ll never get it and it’s a headache to even go back in. I live close so I would love to come to this one, but it’s always hit or miss. I honestly drive to the south side location if I am really craving a smoothie because this one is a waste of money.
- RARaul AgostoOct 21, 20251.0This is my second time coming to this location and I’m never coming back here, there’s always an employee in the morning opening with a bad attitude, first time I stood and ate but now she keeps attending with bad attitude, rolling eyes and looking bad at us, so this time as soon as I saw that I told my son, let’s get out of here, if she doesn’t want to work then stay home, if it’s open it’s open period, you got to work, she’s very bad at customer service
- MBMegan BellOct 17, 20255.0An afternoon lunchtime smoothie is my go to, the girls that work the afternoons awesome!
- RMRebecca MurchisonOct 4, 20254.0A little disorganized. And
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe?
The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturdays, and 10 AM to 8 PM on Sundays.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service from 7 AM to 8 PM Monday through Thursday, 7 AM to 9 PM on Friday, 9 AM to 9 PM on Saturday, and 8 AM to 8:30 PM on Sunday.
What types of pickup services are available?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services.
What payment methods can I use at Tropical Smoothie Cafe?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app, available on both the Apple App Store and Google Play Store.
Does Tropical Smoothie Cafe have seating and is it family-friendly?
Yes, the cafe offers seating and welcomes families, including a children's menu.
Which nearby restaurants can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby restaurants include Crafty Crab (seafood and American), Cicis Lakeland (buffet), Fire Hot Pot & BBQ (Chinese and American), and Lucky's Sports, Oyster and Tiki Bar (seafood).
Where can I find nearby entertainment or activities after visiting Tropical Smoothie Cafe?
Nearby, you can enjoy bowling at Maple Lanes Lakeland or relax at Planet Beach North Lakeland spa.
Are there local shopping places close to Tropical Smoothie Cafe?
Yes, nearby shopping includes Once Upon A Child Lakeland (children's clothing and thrift store), Rent-A-Center (retail), Bay Furniture Gallery, Party City (party supplies), and CosmoProf (hair supply store).