Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed reviews on customer service; some staff are friendly and helpful, while others display rudeness and lack of professionalism.
Food Quality
Inconsistent food quality; many customers report smoothies tasting watered down or incorrect orders.
Cleanliness
Frequent complaints about the cleanliness of the location, with reports of dirty floors and unkempt restrooms.
Management Issues
Concerns about poor management and staffing, leading to disorganization and inadequate service.
CG
Crystal Grimes
Dec 22, 2025
5.0
The morning staff here is always so friendly!! Quesadillas are the best!!!!
SD
S Dailey
Nov 16, 2025
5.0
I was in Lakeland and wanted my Tropical Smoothie and the website wouldn't work.Demyia Thompson answered your phone, I explained that I was physically challenged. And she said to call back if it wouldn't go thru. I was frustrated and my phone rang, she called me back when she didn't see my name on an order. She came out to my car and took care of me. She's my Tropical Smoothie angel, thank you. Shirl Dailey
TP
Tye Parker
Nov 2, 2025
2.0
Came in a few months ago, and had two smoothies made. They tasted like water. Asked for them to be remade the lady on the register customer service was horrible, she proceeds to tell me they are not nasty because she made them and she knows what she is doing. Obviously not, requested a refund and still waiting on my $20 to be refunded. I guess I’ll never get it and it’s a headache to even go back in. I live close so I would love to come to this one, but it’s always hit or miss. I honestly drive to the south side location if I am really craving a smoothie because this one is a waste of money.
RA
Raul Agosto
Oct 21, 2025
1.0
This is my second time coming to this location and I’m never coming back here, there’s always an employee in the morning opening with a bad attitude, first time I stood and ate but now she keeps attending with bad attitude, rolling eyes and looking bad at us, so this time as soon as I saw that I told my son, let’s get out of here, if she doesn’t want to work then stay home, if it’s open it’s open period, you got to work, she’s very bad at customer service
MB
Megan Bell
Oct 17, 2025
5.0
An afternoon lunchtime smoothie is my go to, the girls that work the afternoons awesome!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe?
The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturdays, and 10 AM to 8 PM on Sundays.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service from 7 AM to 8 PM Monday through Thursday, 7 AM to 9 PM on Friday, 9 AM to 9 PM on Saturday, and 8 AM to 8:30 PM on Sunday.
What payment methods can I use at Tropical Smoothie Cafe?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app, available on both the Apple App Store and Google Play Store.
Does Tropical Smoothie Cafe have seating and is it family-friendly?
Yes, the cafe offers seating and welcomes families, including a children's menu.
Which nearby restaurants can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby restaurants include Crafty Crab (seafood and American), Cicis Lakeland (buffet), Fire Hot Pot & BBQ (Chinese and American), and Lucky's Sports, Oyster and Tiki Bar (seafood).
Where can I find nearby entertainment or activities after visiting Tropical Smoothie Cafe?
Nearby, you can enjoy bowling at Maple Lanes Lakeland or relax at Planet Beach North Lakeland spa.
Are there local shopping places close to Tropical Smoothie Cafe?
Yes, nearby shopping includes Once Upon A Child Lakeland (children's clothing and thrift store), Rent-A-Center (retail), Bay Furniture Gallery, Party City (party supplies), and CosmoProf (hair supply store).