Tropical Smoothie Cafe

3.4
501 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4270 US Hwy 98 North, Lakeland, FL
33809, United States

Hours

Reviews

3.4
501 reviews
5 stars
234
4 stars
61
3 stars
36
2 stars
28
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others display rudeness and lack of professionalism.

Food Quality

Inconsistent food quality; many customers report smoothies tasting watered down or incorrect orders.

Cleanliness

Frequent complaints about the cleanliness of the location, with reports of dirty floors and unkempt restrooms.

Management Issues

Concerns about poor management and staffing, leading to disorganization and inadequate service.
  • CG
    Crystal Grimes
    Dec 22, 2025
    5.0
    The morning staff here is always so friendly!! Quesadillas are the best!!!!
  • SD
    S Dailey
    Nov 16, 2025
    5.0
    I was in Lakeland and wanted my Tropical Smoothie and the website wouldn't work.Demyia Thompson answered your phone, I explained that I was physically challenged. And she said to call back if it wouldn't go thru. I was frustrated and my phone rang, she called me back when she didn't see my name on an order. She came out to my car and took care of me. She's my Tropical Smoothie angel, thank you. Shirl Dailey
  • TP
    Tye Parker
    Nov 2, 2025
    2.0
    Came in a few months ago, and had two smoothies made. They tasted like water. Asked for them to be remade the lady on the register customer service was horrible, she proceeds to tell me they are not nasty because she made them and she knows what she is doing. Obviously not, requested a refund and still waiting on my $20 to be refunded. I guess I’ll never get it and it’s a headache to even go back in. I live close so I would love to come to this one, but it’s always hit or miss. I honestly drive to the south side location if I am really craving a smoothie because this one is a waste of money.
  • RA
    Raul Agosto
    Oct 21, 2025
    1.0
    This is my second time coming to this location and I’m never coming back here, there’s always an employee in the morning opening with a bad attitude, first time I stood and ate but now she keeps attending with bad attitude, rolling eyes and looking bad at us, so this time as soon as I saw that I told my son, let’s get out of here, if she doesn’t want to work then stay home, if it’s open it’s open period, you got to work, she’s very bad at customer service
  • MB
    Megan Bell
    Oct 17, 2025
    5.0
    An afternoon lunchtime smoothie is my go to, the girls that work the afternoons awesome!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturdays, and 10 AM to 8 PM on Sundays.