Brand Certified
Tropical Smoothie Cafe
3.4(512 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
4270 US Hwy 98 North, Lakeland, FL
33809, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(863) 859-5116
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/fl/lakeland/4270-us-hwy-98-north
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
3.4
512 reviews
5 stars
241
4 stars
61
3 stars
37
2 stars
28
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences of poor service and lack of communication.
Food Quality
Numerous reviews mentioned inconsistent food quality, with smoothies often described as watered down or poorly made.
Cleanliness
The location received multiple complaints about cleanliness, with reports of dirty floors, unkempt bathrooms, and overall unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of accountability, leading to a chaotic environment.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
- GCGavin Cooper2 days ago1.0Took for ever to make smoothies. The workers don’t express any emotions, there like literal sloths. They move with no purpose at all. Never again.
- SPSabrina at Hourglass PropertiesFeb 21, 20265.0Zack was great and he made my smoothie perfect ❤️
- DTDale TidyFeb 16, 20265.0Super nice welcome, great staff, felt right at home. And of course delicious smoothie!
- CJCecilia JacquelineFeb 10, 20261.0Terrible service, I came in to scan my QR codes from Tmobile for a free tropical smoothie OR bowl. The cashier scanned my code but then proceeded to say it was already used but it was cause SHE scanned it. Then she called the lady in the back,(who was super rude) the customers behind me saw what was happening and tried helping me but the kitchen lady rudely said “Im not talking to you guys im talking to her”. When all they did was try go help me. She was a dark skinned lady, I didnt get her name. I left very upset, terrible attitude and service I recieved today. Even the customers behind me chose to order online after they saw!
- ZWZay WhiteFeb 2, 20261.0Came in with my Girlfriend to order(our first experience at a tropical smoothie), staff was having side conversations that seemed nothing to do with working. We ordered and the woman taking our order (maybe Lisa) had an attitude that was very unwelcoming. After we waited for our order 2 smoothies, She called out our order and while we picked them up I asked a “what is what” since there was once different between them and she replied VERY Rudely with an Attitude telling me that they are labeled…. the smoothie was definitely wayyyy to thick to drink… we will DEFINITELY CHOOSE ANOTHER LOCATION TO TRY AND HOPEFULLY A BETTER RESULT… would not recommend at all…
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe?
The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturdays, and 10 AM to 8 PM on Sundays.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service from 7 AM to 8 PM Monday through Thursday, 7 AM to 9 PM on Friday, 9 AM to 9 PM on Saturday, and 8 AM to 8:30 PM on Sunday.
What types of pickup services are available?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services.
What payment methods can I use at Tropical Smoothie Cafe?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app, available on both the Apple App Store and Google Play Store.
Does Tropical Smoothie Cafe have seating and is it family-friendly?
Yes, the cafe offers seating and welcomes families, including a children's menu.
Which nearby restaurants can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby restaurants include Crafty Crab (seafood and American), Cicis Lakeland (buffet), Fire Hot Pot & BBQ (Chinese and American), and Lucky's Sports, Oyster and Tiki Bar (seafood).
Where can I find nearby entertainment or activities after visiting Tropical Smoothie Cafe?
Nearby, you can enjoy bowling at Maple Lanes Lakeland or relax at Planet Beach North Lakeland spa.
Are there local shopping places close to Tropical Smoothie Cafe?
Yes, nearby shopping includes Once Upon A Child Lakeland (children's clothing and thrift store), Rent-A-Center (retail), Bay Furniture Gallery, Party City (party supplies), and CosmoProf (hair supply store).
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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