The food is consistently praised for its delicious flavors, authenticity, and quality, with many customers highlighting specific dishes like curries and fried rice.
Customer Service
Customer service experiences vary; while many reviews commend the staff for being friendly and attentive, some customers report unprofessional interactions and issues with order accuracy.
Atmosphere
The restaurant is described as clean and inviting, but some customers note that it feels more like a fast-casual dining experience rather than a traditional sit-down restaurant.
Pricing
Prices are generally considered reasonable for the quality of food, though some customers feel certain items are overpriced, especially drinks.
Ordering Experience
Several reviews mention issues with the self-service model and order accuracy, particularly with online orders and spice levels.
KJ
Kelley Jones
1 day ago
5.0
Ended up here by accident and it was a great accident! First of all the service is incredible. Everyone is super nice and helpful. We had great conversations with the staff! The food… 🤌🏽 chef’s kiss, sooo good. All authentic flavors, portions are large which worked out great to get a few different plates and share with the table to try a little of each. The vibe is cozy with beautiful art pieces on the walls. We really enjoyed ourselves and for sure will be back!
OT
Osvaldo Tirado
Jan 5, 2026
5.0
Food is great. Freshly made while you wait. Service needs improvement. Need refills promptly, plates removed and ask if we want to order anything else including desserts before bringing the ticket without the customer asking.
PP
Pat Patel
Jan 1, 2026
5.0
Recently, while attending a family wedding in Orlando (travelling all the way from London, UK), my hosts suggested we drive over to Thai Chilli Pepper in Lakeland for dinner—and what an outstanding recommendation it was!
From the moment we walked in, the welcoming atmosphere and friendly service set the tone for a memorable meal. We ordered a variety of dishes, including a rich and creamy Massaman curry loaded with tender meat, potatoes, and vegetables in that perfect peanut-coconut sauce; spicy Drunken Noodles (Pad Kee Mao) with wide rice noodles, fresh basil, and plenty of veggies; flavorful Thai fried rice; a delicious seafood pineapple curry with shrimp and vibrant tropical notes; and sides of jasmine rice. Everything was clearly cooked fresh to order—the spices were beautifully balanced, authentic, and bursting with that incredible fusion of Thai flavours (sweet, spicy, savoury, and aromatic).
The portions were incredibly generous—we had plenty to share and even some leftovers! The presentation was lovely too, with thoughtful garnishes like carved carrots that added a nice touch.
As someone who loves Thai food back home in the UK, this was one of the best experiences I've had abroad. Thai Chilli Pepper has absolutely earned a spot on my must-visit list—I’ll definitely return on my next trip to Florida to try more from their extensive menu.
Highly recommended for anyone craving authentic, high-quality Thai cuisine! ⭐⭐⭐⭐⭐
JA
Jimmy Ayala
Dec 31, 2025
2.0
I went there during lunchtime. I stood at the front desk for three minutes before someone came out to greet me. Then I ordered a pad Thai. It was very oily and there was hardly any vegetable in the noodles. The taste was very sweet and it was quite expensive.
DT
Dr. Lillian Tirado
Dec 30, 2025
5.0
Today was my 1st time visiting this Thai restaurant. I saw it yesterday being promoted in Instagram. I wanted to give it a try.
Our server was Shyanne and she was amazing. All the food we tried was super fresh, well seasoned and delicious! We loved everything we ordered.
Definitely a 10 out of 10. Highly recommend this place if you are in the area. Will definitely be returning back soon. Thank you so much for a wonderful experience! ♥️🥰♥️🥰♥️
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Frequently Asked Questions About Thai Chilli Pepper Lakeland
What are the regular hours of operation for Thai Chilli Pepper Lakeland?
Thai Chilli Pepper Lakeland is open Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:00 PM, and Sunday from 4:00 PM to 9:30 PM.
Does Thai Chilli Pepper Lakeland offer delivery and takeout services?
Yes, Thai Chilli Pepper Lakeland offers both delivery and in-store pickup services, including curbside pickup. They also have takeout hours matching their delivery schedule.
What is the address and contact number for Thai Chilli Pepper Lakeland?
The restaurant is located at 3123 US Hwy 98 N, Lakeland, FL 33805, US. You can reach them at +1 863-698-7021.
Where can I view the menu or place an order online for Thai Chilli Pepper Lakeland?
You can view the menu and place an order online at https://thaichillipepper.com/menu.
What type of cuisine does Thai Chilli Pepper Lakeland specialize in?
Thai Chilli Pepper Lakeland specializes in Thai cuisine and is categorized as a Thai restaurant offering Asian, South Asian dishes, and gluten-free and vegetarian options.
What price range should I expect at Thai Chilli Pepper Lakeland?
Thai Chilli Pepper Lakeland falls into the moderate price range category, labeled as 'TWO'.
Are there any convenient places near Thai Chilli Pepper Lakeland for additional shopping or services?
Yes, nearby places include AMD $1.00 Store for discount shopping, Shoe Time 98 for footwear, and Bealls Outlet and Citi Trends for clothing shopping.
What dining options are available near Thai Chilli Pepper Lakeland if I want to explore other cuisines?
Nearby dining options include Brasa Latina offering Puerto Rican and Caribbean cuisine, Wingstop specializing in chicken dishes, and Xing Xing Kitchen serving Chinese food.
Are there any health or wellness facilities close to Thai Chilli Pepper Lakeland?
Yes, Cora Rehabilitation Clinics and CORA Physical Therapy are near Thai Chilli Pepper Lakeland, providing physical therapy and related health services.
Can customers visiting Thai Chilli Pepper Lakeland combine their visit with other activities?
Absolutely, customers can visit nearby places such as Nail Art for beauty services, Fly Fadez Barbershop, or enjoy desserts at Rita's Italian Ice and Frozen Custard before or after dining at Thai Chilli Pepper Lakeland.