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Taco Bell

3.8
(1488 reviews)

Business Details

(863) 646-4207

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3605 South Florida Avenue in Lakeland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3605 South Florida Avenue, Lakeland, FL
33803, United States

Hours

Reviews

3.8
1,488 reviews
5 stars
679
4 stars
302
3 stars
215
2 stars
94
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and long wait times.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and insufficient portions, leading to dissatisfaction.

Wait Times

Customers consistently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
  • AK
    Austin Kepnwr
    6 days ago
    1.0
    I went through the drive through and ordered 1 steak chalupa deluxe meal that was all plain everything and 1 with everything to later come home and see both are supreme witch was very upsetting seeing I paid almost 40 dollars for the food not only that but the regular hard shell taco was cold and the drink had no ice also including both the first and second window servers were rude and gave terrible customer service
  • SO
    Soni Ocean
    6 days ago
    1.0
    I'm giving my personal opinion based on my experience at this place today, which left me annoyed. First of all, if you don't have ice, put up a sign on the door saying so, because as a customer, it's my decision whether or not to eat there, since I like my drinks cold, not hot. Everyone there when I went was annoyed because they didn't have ice and the service was slow. To top it all off, when you asked the server if they had ice, she said no, and it ended badly. The place was dirty and neglected, the soda machine was disgusting, and the tables were filthy.
  • TT
    ty!
    Feb 23, 2026
    1.0
    absolutely the worst taco bell i’ve ever been too. waited over an hour for two orders and the staff had the nerve to give attitude. the mid manager on 02. 22. 26 is absolutely terrible and has no business being in charge of the restaurant. they gave attitude and was talking about us because i asked where the order was. mind you it was a couple of tacos. the girls in there looked clueless and everyone was agitated with them because they were being extremely rude while also being slow. never coming back here.
  • KO
    Karen Obando
    Feb 19, 2026
    1.0
    Employees need to learn manners and professionalism. I have been coming to this location for years and today was too tier disrespectful. For one there was a long line and there was people trying to cut in the drive thru . When I finally got to the speaker they took forever to take my order and somehow when I got to the window they guy couldn’t find my order and then the other window accused me of skipped the speaker. Not a good look
  • CS
    Cristal Solis
    Feb 5, 2026
    1.0
    Avoid this Taco Bell. Guy at the window is the only keeper, everyone else especially the so called manager and whomever is taking the order literally needs to be retrained . First of all, intercom does not work. Even the guy who cashed me out agreed, he said it’s very hard to hear. Long story short pulled up the drive thru ask my order with my normal tone of voice (volume) and she could not hear me. Normally if someone can’t hear you it’s because you are not speaking loud enough. I raise my voice more each time obviously more cause she could not hear. Anyhow after maybe 4/5 times she finally got it. I pulled up to the window and retell them just to make sure, and bam all hell breaks loose. According to them I did not mention I did not wanted cheese. Ladies and gentlemen I carry an EpiPen, my little one will go anaphylactic. I know and are 100 recent sure I did. I pull up and told them again when paying. Making a fuss because they need to remake them. Here is the interesting part. I need to be more compassionate to them. Apparently I was too loud when ordering. She said the louder we speak the worse on their end. How was I suppose to know that? When a person can’t hear naturally we are suppose to speak louder not lower (mind a quick hey can you speak lower, I would have). After I get my food I have a habit opening and checking just to make sure, I do not asked anything. She then saw me checking and said “that it has no cheese” mind you a cheese was very visible. She is over there saying “she is saying it has cheese over and over.” At the point she said they work with cheese and they can’t help it. At that point I ask for a manager and well needless to say she was not apologetic and even said that I did not say nothing about no cheese. Look at this point I have no idea what they heard or not. Now all the sudden they can hear. I am not 100 percent but 1000 percent I asked no cheese on my dam tacos. Anywho will avoid this location at all cost. They talking about compassion when all I am doing is trying is not having cheese on my tacos. If they can’t hear that is not on our end. Fix the issue instead of blaming the customer cause there is no way in earth I was suppose to know to speak lower than my normal voice. Or here a fast solution for you guys put a sign that says that if they can’t hear you to speak softer not louder.

Frequently Asked Questions About Taco Bell

What are the drive-through operating hours at Taco Bell on South Florida Avenue in Lakeland?

The drive-through is open from 8:00 AM to 4:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 5:00 AM on Friday and Saturday.

What payment options does Taco Bell at 3605 South Florida Avenue accept?

This Taco Bell location accepts American Express, Cash, Discover, MasterCard, and Visa.

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