Subway

3.8
300 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lakeland Subway® Restaurant at 125 N Wabash Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
125 N Wabash Ave, Lakeland, FL
33815, United States

Hours

Reviews

3.8
300 reviews
5 stars
149
4 stars
62
3 stars
25
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional, particularly from management.

Food Quality

While some customers enjoyed the food, many reported issues with food quality, including stale bread and improperly prepared sandwiches.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty tables and unsanitary conditions.

Staff Attitude

Mixed feedback on staff attitude; while some praised friendly employees, many others reported negative interactions with specific staff members.
  • AR
    Angel Rivera
    Dec 22, 2025
    3.0
    I have 3 stars for the older lady named Lisa she did an Aldi job. But the atmosphere and services was horrible because of Julia. She was loud rude has no customer service skills no purple skill she was rude and feel like she embarrassed Lisa saying let's go let's go then mom was with her son showed the cops they bought cause he had to go to the restroom she was giving them a hard time. I go to this subway always never seen it such horrible attitude. Will not go there if this is how it's going to be.
  • EF
    Emily Freeman
    Dec 17, 2025
    1.0
    I got there at 9:45pm and there was two guys and they had already had the door locked and when I tried to come in, they just gave me a dirty look. This is one of the worst subways I have ever been to. Definitely won’t be coming back.
  • SF
    Sunkissed Floridian
    Nov 19, 2025
    4.0
    The 12 inch Onion teriyaki and 6 inch Italian BMT sub were great. A small 20 oz fountain was convenient. The employees seemed confused and were hard to understand. The food looked and tasted good. The location was conveniently located. A twelve inch should not cost 11.39 and 6 inch should not cost 6.69. The drink was 2.69. That is kinda sad.
  • JC
    Jessica Carter
    Nov 13, 2025
    2.0
    This subway always has a issue. I understand it’s a franchise but the customer service sucks when it comes to the manager. I placed an order through the app for my sister to pick up. I wanted a regular Pepsi but I must have hit diet by accident. She would not allow her to get a regular Pepsi because she said it would mess up her inventory. Also the app always show the fountain drink is down forcing you to pay the up charge to get the bottled drink. But when you go into the store the fountain drink works just fine. It’s because she constantly turns certain features off or make them not available through the app. There have been several times I have tried to order a promotional footlong and she turns them off and only makes certain sandwiches available only in 6inch because she doesn’t want to do the promotion. But you can go into the store and the sandwiches are available in footlong when I asked about it I was told the manager turns them off. Great customer service would have been to just swap out the diet for regular because accidents happen
  • BK
    Brianna Kinsey
    Nov 11, 2025
    2.0
    Staff were friendly, but the food and state of store did not meet expectations. The bread was dry, bacon raw, and lettuce brown. For the price paid ($12) I would expect better food conditions. The tables had food under and on top of them. Not recommended to eat here.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lakeland?

The Subway restaurant is located at 125 N Wabash Ave, Polk, Lakeland, FL 33815, US.

What are the operating hours of the Subway at 125 N Wabash Ave?

The restaurant is open every day from 8:00 AM to 10:00 PM.