Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lakeland Subway® Restaurant at 125 N Wabash Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional behavior from staff, creating a negative atmosphere.
Food Quality
Several reviews mentioned issues with food quality, including stale bread and incorrect orders.
Cleanliness
Customers noted cleanliness issues in the store, including dirty tables and unsanitary conditions.
Service Speed
Multiple reviews highlighted slow service, even during times with few customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
SF
Sunkissed Floridian
5 days ago
4.0
The 12 inch Onion teriyaki and 6 inch Italian BMT sub were great.
A small 20 oz fountain was convenient. The employees seemed confused and were hard to understand. The food looked and tasted good. The location was conveniently located. A twelve inch should not cost 11.39 and 6 inch should not cost 6.69.
The drink was 2.69. That is kinda sad.
JC
Jessica Carter
Nov 13, 2025
2.0
This subway always has a issue. I understand it’s a franchise but the customer service sucks when it comes to the manager. I placed an order through the app for my sister to pick up. I wanted a regular Pepsi but I must have hit diet by accident. She would not allow her to get a regular Pepsi because she said it would mess up her inventory. Also the app always show the fountain drink is down forcing you to pay the up charge to get the bottled drink. But when you go into the store the fountain drink works just fine. It’s because she constantly turns certain features off or make them not available through the app. There have been several times I have tried to order a promotional footlong and she turns them off and only makes certain sandwiches available only in 6inch because she doesn’t want to do the promotion. But you can go into the store and the sandwiches are available in footlong when I asked about it I was told the manager turns them off. Great customer service would have been to just swap out the diet for regular because accidents happen
BK
Brianna Kinsey
Nov 11, 2025
2.0
Staff were friendly, but the food and state of store did not meet expectations. The bread was dry, bacon raw, and lettuce brown. For the price paid ($12) I would expect better food conditions. The tables had food under and on top of them. Not recommended to eat here.
MR
Malisa Rai
Sep 25, 2025
1.0
Terrible service. Onions were almost completely finished I asked for more and the server scraped up the last few old pieces of onions and completely ignored my request for fresh onions. I know she heard me but still ignored me . She also sneezed all over the vegetable toppings. Not ever going there again.
RR
Rodriguez Rodriguez
Aug 25, 2025
1.0
If I could give this Subway 0 stars, I would — but unfortunately that’s not an option. The heavyset Caucasian woman with tattoos working behind the counter was openly rude and dismissive. When I was deciding how I wanted my sandwiches prepared, she had a look of disgust on her face, as if my order was an inconvenience to her. On top of that, the tone in her voice made it very clear she was agitated and annoyed with having to serve me. Her behavior was completely unprofessional and created a hostile atmosphere.
To make matters worse, the other employee, a Black male working alongside her, just stood there silently. He made no effort to step in or correct the situation, which only reinforced the impression that this type of behavior is normal at this location.
The sandwiches themselves were thrown together carelessly, but the bigger issue is the toxic, disrespectful environment created by the staff. This reflects terribly on Subway and on the management of this store.
I will not return, and I strongly advise others to avoid this location until Subway addresses the serious problem with its employees. I will also be reporting this directly to Subway corporate so they are fully aware of what’s happening at this store.
Where is the Subway restaurant located in Lakeland?
The Subway restaurant is located at 125 N Wabash Ave, Polk, Lakeland, FL 33815, US.
What are the operating hours of the Subway at 125 N Wabash Ave?
The restaurant is open every day from 8:00 AM to 10:00 PM.
Does this Subway offer options for pickup and delivery?
Yes, this Subway offers in-store pickup as well as delivery services.
Can I dine in at the Subway restaurant on N Wabash Ave?
Yes, the Subway serves dine-in customers at this location.
Is catering available at this Subway restaurant?
Yes, catering services are available at this Subway location.
What types of meals does the Subway serve?
This Subway serves breakfast, lunch, and dinner meals.
Where can I view the menu for the Subway at 125 N Wabash Ave?
You can view the menu online at https://subway.com/en-us/restaurant/11439-0/menu/.
Are there any beauty salons near the Subway on N Wabash Ave?
Yes, nearby you can find Chacalitobeautybar and International Faderz, both beauty salons where you can get beauty and barber services.
What grocery stores are near the Subway restaurant in Lakeland?
Nearby grocery options include Save A Lot and Mega Mercado, both offering a range of groceries to complement your shopping needs.
Which restaurants are located near the Subway at 125 N Wabash Ave?
Nearby dining options include Beijing Chinese Restaurant, La Morenita Mexican Restaurant, Vigo Mexican Grocery Store and Restaurant, Taqueria el primo, and Mas Que Fruta food truck.