Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lakeland Subway® Restaurant at 5253 US Hwy 98 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of excellent and poor service experiences, with some praising friendly and attentive staff while others noted unprofessional behavior and slow service.
Food Freshness
Feedback on food quality was inconsistent; while some customers enjoyed fresh and delicious sandwiches, others complained about stale bread and spoiled ingredients.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, with several customers noting it as one of the cleanest Subways they have visited.
Order Accuracy
Numerous customers expressed frustration with incorrect orders and lack of attention to special requests, leading to dissatisfaction with their meals.
Staff Attitude
While some employees received high praise for their friendliness and helpfulness, others were criticized for poor customer service and negative attitudes.
MB
Marcus Barnes
Nov 12, 2025
5.0
Employees are always friendly and professional.
JH
J H
Sep 28, 2025
5.0
Service was fast, efficient, & friendly. Go ahead and get the chips if you're already getting a sub and a drink. Go next for to the Peach Cobbler Factory to make the meal extra special. This was a great combo for my family, which included one finicky elder and a picky teen.
ML
Mario Lopez
Sep 4, 2025
5.0
Like
BA
brian adkison
Jun 16, 2025
1.0
They served me spoiled chicken it was slimy and had a horrible smell.
What is the address and location of your Subway restaurant in Lakeland?
Our Subway restaurant is located at 5253 US Hwy 98 South, Suite #8E, Highland City Town Center, Polk, Lakeland, FL 33812, USA.
What are your operating hours throughout the week?
We are open daily from 8:00 AM to 10:00 PM, Monday through Sunday.
Do you offer delivery and in-store pickup services?
Yes, we offer both in-store pickup and delivery services for your convenience.
Can I order Subway meals online or via an app?
Yes, you can place orders quickly and easily through our app or online at our official menu ordering website.
What meal types are served at your restaurant?
We serve breakfast, lunch, and dinner, offering a variety of fresh sandwiches, wraps, and salads.
Do you provide catering services for events or gatherings?
Yes, we are happy to assist with any catering needs you may have.
Is there an option to dine in at your Subway location?
Yes, our restaurant serves dine-in customers and provides a friendly neighborhood atmosphere.
What are some nearby places I can visit before or after dining at Subway?
Nearby you can visit Peach Cobbler Factory Lakeland for desserts, the Highland City Town Center shopping center, or Linksters Tap Room for drinks.
Are there options for other dining experiences close to your location?
Yes, nearby dining includes Burger King for fast food, Hibachi Express for Japanese cuisine, and Palace Pizza Highland City for pizza and Italian dishes.
What nearby services could be useful when visiting your Subway restaurant?
You can find Verizon and TCC, Verizon Authorized Retailer for mobile services, Publix Super Market for grocery needs, and MIDFLORIDA Credit Union for banking nearby.