Sonic Drive-In

4.0
1705 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lakeland, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5030 Dave Robbins Way for the ultimate SONIC experience!

Location

Sonic Drive-In
5030 Dave Robbins Way, Lakeland, FL
33812, United States

Hours

Reviews

4.0
1,705 reviews
5 stars
904
4 stars
371
3 stars
165
2 stars
86
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with staff training and management.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction among customers.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many customers experienced rude or unhelpful service, particularly during evening shifts.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with the overall cleanliness of the location.

Drink Quality

Customers expressed disappointment with the quality of drinks, noting issues with flavor and consistency, particularly with slushies.
  • KQ
    kim quigley
    Dec 23, 2025
    5.0
    Great footlong chili cheese coney ! Service was quick and quality of food was good
  • TK
    Tamara Kuhn
    Dec 9, 2025
    5.0
    I love going to Sonic but it makes my day when Reagan is there she has such a wonderful spirit. She is always smiling and giving excellent customer service. I never have an issue with my order especially if I have to modify it to fit my dietary need. My food is always hot and fresh when it comes out I usually visit in the morning so it's not ever really that busy.
  • AS
    Alyssa Santiago
    Dec 7, 2025
    1.0
    don’t eat here unless you want the worst food poisoning of your life. debating sending the owner my hospital bill.
  • CB
    Carrie Burns
    Dec 6, 2025
    1.0
    We just left and this was the most horrible experience. It took 10 min just to get someone to take our order. Then they brought the order and no drinks..I had to ask for our drinks and ketchup. The food was blah, tator tots not cooked. Then I go ask for a bag and they are standing around vaping in the restaurant near the food..REALLY, DO BETTER!
  • ES
    Erich Schiller
    Dec 5, 2025
    4.0
    Fantastic location, good service.