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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lakeland, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5030 Dave Robbins Way for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff training and management.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared items, and inconsistent quality, leading to dissatisfaction.
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of attention.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty dining area, suggesting a need for improved cleanliness and maintenance.
SJ
Sam Johnson
4 days ago
5.0
Ordered through the app and it was out quickly, waiter was a sweet guy and the area is nice to sit for a minute and eat. Chili dog is phenomenal but I've never had a bad chili dog from sonic honestly.
MP
Meg Phillips
Feb 21, 2026
1.0
Extremely slow service when using the drive through and the bleach blonde named Samantha is rude with poor customer service. After waiting ridiculously long for 3 kids meals and 1 adult cheeseburger, they served kids meals to the car behind us. When we finally received our food, the order was prepared incorrectly and the staff were so clueless and inattentive that we had to honk our car horn to get their attention to ask for ketchup.
JR
James Roberts
Feb 21, 2026
5.0
The new smashers meal is awesome. Hot fresh made burgers
PM
Pïñk Màrîe
Jan 30, 2026
3.0
Food is good. But when you pay $1.49 extra for cheese and $1 for chili. You would think they would at least put some on there.
JH
Juanita Hernandez
Jan 20, 2026
5.0
This place was very good. We ordered our food the girl who took care of us was sweet n very polite. Our food was hot n our wait time was less then 3 minutes. Good job to the ppl who work there.