Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with staff training and management.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction among customers.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many customers experienced rude or unhelpful service, particularly during evening shifts.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with the overall cleanliness of the location.
Drink Quality
Customers expressed disappointment with the quality of drinks, noting issues with flavor and consistency, particularly with slushies.