Outback Steakhouse

4.2
3332 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lakeland on the corner of Sleepy Hill Road and 98 North in front of the Lakeland Square Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
4208 North Road 98, Lakeland, FL
33809, United States

Hours

Reviews

4.2
3,332 reviews
5 stars
1,955
4 stars
645
3 stars
287
2 stars
178
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported slow service and unprofessional behavior from management.

Food Quality

Food quality was inconsistent, with several customers noting cold or poorly cooked meals, while others enjoyed delicious and well-prepared dishes.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and silverware, which negatively impacted the dining experience.

Management Issues

Several customers expressed dissatisfaction with management's responsiveness and professionalism, indicating a need for improvement in customer service handling.
  • KC
    Ke'shante Childress
    3 days ago
    2.0
    I ordered pickup and it was fast and easy ! But my steak was super chewy and soft definitely wouldn’t recommend I ending up having to trash it because it just didn’t look or taste right I filed a video of it but I’m unable to post it in the comments but it was definitely not worth the money but the baked potato was very good
  • JW
    Jadyn Weinberger
    Jan 5, 2026
    5.0
    ordered for delivery a week or 2 ago and the order was completely wrong. i gave some feedback as i was upset since this is my regular outback location and i live next to it, wanted to make sure never had that experience. laura, one of the managers there, personally reached out to me and made it right by doing a few things that were totally unexpected but so appreciated! we went back tonight to try it again after what laura did for us and it was amazing! thank you to the staff, but a huge huge thanks to laura for going above and beyond for me and my family, and being a genuine person who cares for her customers!!!
  • DT
    Dan Tiller
    Jan 4, 2026
    1.0
    Well after sitting for an hour waiting because we had a reservation for 15, and we only had 12. Another party of 9 came in, they put tables for them. We were not even offered a booth and tables. I eat at that outback regularly, and all the 3 hostesses did was stare at us and giggled. No options were given. Thank you for ruining my evening. We called Longhorn and they accommodated our needs within 5 minutes.
  • KR
    Kelsey Riley
    Jan 4, 2026
    5.0
    Food was wonderful, the young lady at the take out area was so nice and sweet. I felt bad she had to keep running out in the rain to bring people their food. I decided to meet her inside but was very appreciative that she would have brought it out to me!
  • KW
    Keyuna Web
    Dec 25, 2025
    4.0
    It was my first time eating at this location and gladly return. The presentation was lovely. I ordered the Salmon with a side of Mac and Cheese. I also enjoyed the Gingerbread Expresso Martini.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.