McDonald's

3.4
2773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
715 East Memorial Blvd, Lakeland, FL
33801, United States

Hours

Reviews

3.4
2,773 reviews
5 stars
1,026
4 stars
497
3 stars
448
2 stars
211
1 star
591

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 15 minutes, even during off-peak hours.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with instances of disrespect towards customers.

Cleanliness Issues

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative experience.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.

Accessibility Concerns

The practice of locking bathrooms for paying customers was criticized, especially for those with children or urgent needs.
  • UY
    Unique Young
    Nov 13, 2025
    3.0
    Its KFC . Maybe best to eat inside the restaurant though because my chicken skin is always soggy. But hey pick it off and it's still dang good chicken for a decent price
  • EC
    Eduardo Cruz
    Nov 13, 2025
    5.0
    Thank you Xia for your hospitality if I can put 10 stars I would it’s 3:27am and her customers serious was great made sure my food was perfect and hot …
  • TW
    Tontme Wilson
    Nov 12, 2025
    1.0
    To be public place selling food bathroom out of order wouldnt tell anypne to go there to be large food business bathroom out of order first mcdonalds you got be buzz in crazy........................
  • JA
    John Acevedo
    Nov 11, 2025
    1.0
    I had ordered food from here, they have the bathrooms locked and I was denied even though I’m a paying customer and the bathroom was operational with no out of order sign.
  • AA
    Ashley
    Oct 20, 2025
    1.0
    As someone who just had a baby trying to get back into the flow of things, having no control over their bladder is one major thing. Having to TRY to get someone’s attention while struggling to hold any liquid in is a battle I unfortunately did not win. There I was, pants soaked because of the doors being locked and only opened by someone that is a paying customer. I was going to pay for something AFTER I used the bathroom but instead I didn’t walk of shame out to my car and had to drive home in soaked jeans. This has to be against ADA or something. It’s unacceptable when a company will take away a bathroom just for profit. And after reading the other comments about similar issues, this is not the first time this is brought up. Highly disgusted in McDonald’s and whoever thought it was a good idea to lock a bathroom.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on East Memorial Blvd in Lakeland, FL?

McDonald's on East Memorial Blvd is open 24 hours a day, 7 days a week for in-store dining.

When is the drive-through at this McDonald's location open?

The drive-through is open 24/7 every day, from midnight to 11:59 PM.